マッカ アル アジジア(Makkah Al Aziziah)

Transport to Haram and back is a nightmare.Theres no organisation or planning in place. No timing given. We missed few solat at Haram because of this. If no bus just tell us or if any roadblock so we can take uber etc. From Haram to hotel is chaotic that people start pushing each other. Elderly and children were not spared. Clearly Hotel management didnt plan properly. Saw other Hotel bus was properly arranged. Even the taxis knows bout all this as they lurking around and said “Holiday Inn”. They dont even mention other hotel. As they know this is on going thing. At the hotel theres not even a bench for elderly to sit and wait. Some squat on the floor coz too long waiting. Informed the duty staff but the attitude of duty supervisor and receiption is “NOT MY PROBLEM” Stampede /accident just waiting to happen. Not recommended for families or with elderly .

A bit far but shuttle is available round the clock It was a wonderful experience will stay again

5-7 minutes by taxi have own shuttle also . Room was very good nice big size comfortable very prestige feel good customer service check in was straightforward

Pathetic service and no housekeeping. No one received the call at reception. Not recommended to stay her especially for families.

Check in took way too long although I was almost in the front of the que. Also no queuing system. Guests with key issues and other issues gapping infront of que. Check-in process needs to be more efficient!

My first time experience in holiday inn hotel in azziya but I am enjoying a lot and services is too good

2 days straight I have my light on to please clean my room and they didn't clean it . I saw them in the hallway and they skipped it. The bus service to haram is really nice and frequent

Very good looking hotel, huge building with spacious rooms. Just apposite Albaik roast. Shuttle service to haram is prompt.

Rooms are clean and tidy. Location is good since you get free parking. Room service is not available. Breakfast have many items to eat but regrettably they don't have any Indian food. They should include something in there Menu for the Indian Subcontinent people. Rest all is great about the hotel. One important thing and the best thing, the shuttle bus drops on the clock tower side, Haram is easily accessible from this side. They have Shuttle busses every hour for 24 hrs. They have a swimming pool where kids and adults can swim. I request the hotel management to include Indian Subcontinent food in the breakfast menu.