マッカ・マリオット・ホテルに泊まった方の口コミ・宿泊体験

The service was a top note! All the staff are super helpful and friendly. The location also still in Haram area, can access by walking, but they provide golfcart and shuttle bus too to make you easier to go to Haram. Best experience for me and my family

I had a wonderful stay at Jabal Omar Marriott. The service was top-notch, the rooms were super comfortable, and the overall experience was really delightful. Highly recommended. I'll definitely be visiting the Marriott again in the future. The combination of great service, the lovely upgrade to a suite, and the overall comfort made it an unforgettable stay.

Excellent stay! The rooms were clean and comfortable, the staff was friendly and attentive, and the location was perfect. Highly recommend!

Great stay at Marriot Jabal Omar. The staff was very friendly and helpful. The room very spacious and clean. We got partial haram view room and it was such an amazing sunrise view. You guys can walk to go to masjidil haram and also can use their shuttle or buggy services. Very convenient and efficient. They are available 24/7. We will definitely come back to this hotel.

All perfect. For location, its quite hilly if wanna walk even closed enough to Baitullah. But very reliable shuttle, hardly need to wait longer than 5 minutes. Only 1 time in 7nights stay, I had to wait for about 10minutes or so to go back to Hotel from Masjidil-Haram. Other than that, normally less than 2-3 mins even. I would no doubt to stay here again for the price it has to offer especially with trip.com

It was amazing!! I loved the hotel! Everything was perfect ! You also get free coffee and tea

Very poor customer service. The staff seem unaware of their own services — they didn’t even know about the shuttle service or its pick-up and drop-off points. I had to call every day just to get the room cleaned and request basic amenities. Upon check-in, I had to find a porter myself because the reception staff neither knew nor bothered to help. The same happened at checkout — the porter left the luggage in the luggage room, and when the driver arrived, no staff was available to load it into the van, so I had to do it myself while other staff just watched. The room itself was disappointing: fridge not working, bad sewage smell, dirty carpet, and unclean floors. Overall, this hotel is very average for the price paid, with extremely poor service. At the same price point, you can definitely find much better options.

It was one of my best hotel experiences in Mekkah. Close to Haram. Fully recommend.

Absolutely love this hotel it’s my second time staying there with my family, for my visit to Makkah I’ll only use this hotel

Great service . Easy to access to Haram with the shuttle service provided. . I have got the room right in front of Haram view .

My one king bed room has been upgraded to suite wirhout any additional charges. When we talk about suite, of course everything inside the room will be better than the normal deluxe room. But the most lovely part I cherished a lot is the view which direct to Masjidil Haram. The best part is that there is a direct speaker to the room from Masjidil Haram which you can follow for prayer. Furthermore, there is a shuttle bus operated 24hours to and from Masjidil Haram. Overall, this hotel is superb...

Our stay was amazing and we really enjoyed the room. It's around 5 minutes walking to the gate 79 of masjid Al-Haram. They even have a shuttle car if you feel lazy to walk😄. Special thanks to the lady in the receptionist named Afrah. She was so kind and helpful.

Very nice hotel but far from haram

Outclass