ザ ストレイツ ホテル & スイーツ(The Straits Hotel & Suites)

We booked 1 x two king bed suite room for our family. Upon check in, was informed by the check in staff that we need to pay additional MYR10 per room per night if we are not local and applicable for booking through a third party agent like trip.com. Trip.com only indicated an additional total of MYR$6, but we had to pay MYR60 as the room is a connecting room, not 1 suite room for 3 nights. We were not informed of this extra fee and likewise the staff mentioned that many guests were also unhappy about it. So pls be aware that there is additional tax charges. When we step into the room. It felt like the room has been vacant for ages. Layers of dust on the floor and table, room has a musty smell. However, it was really quiet so we had a restful sleep. The room was dated and balcony has glass shattering. Not much guests staying as most rooms were empty. It was still functional if you don’t mind the above. The breakfast restaurant is at the newer Noble Hotel just beside, food was ok but cold. Location is quite a walking distance to jonker st. about 15mins. With kids in a tow, taking grab is a better option. Personally i feel there are better options.

The place was nicely located with a variety of food choices and also walking distance to places of interest were within each other. Only concern is the weather is very hotp

Location is proximity to the two major malls (Dataran Palawan and Makota Parade). There’s also convenience store (7-11 and Family Mart l) beside the hotel. Many eateries and it’s also 3 mins walk to the famous Tong Sheng Chinese restaurant. Check-in was fast and staff were friendly. Complimentary wifi located on the sleeve of the keycard. Good security with guard on duty to lift lobby and key card to activate the desired floor in the lift. Corridor looks little dated and the wooden side skirting fell off at one section while I was walking to my room. Room is clean with lots of toiletries available (4 bottled water, 2 bedroom slippers, 2 toothbrush, vanity kit, shampoo & shower gel, conditioner, lotion, etc). There’s also a kitchenette but no utensils provided. Hotel is actually connected (walkway beside lift lobby) to Noble hotel (formally Novotel?) next door. TV is my room was not at its best condition (flickering) and limited channels (common Malaysian channels, S’pore channel 8, etc). The balcony door is locked for safety and security reason. Air-condition is split unit (non-central a/c) and temperature can be controlled. By the way, paid SGD36.62 excluding breakfast for a last minute deal, booked after 3pm on the check-in day. Overall, it was a very pleasant stay given the price paid.

The room is slightly bigger than expected. Sofa looks uncleaned to me with patches of stain. Location is ok, walkable distance to local mall. Service nothing to shout about. Overall still ok for the price. Drove to Jonkee Street is about 30mins due to the bad traffic and closure of roads.

The room view is nice, request for sea view, great location but service is average…

Very affordable stay if you don't mind the small inconveniences. My room was okay but my sister's room had a leaking air con. TV wasn't really working properly. No one was manning the gym. But the highlight of the hotel was the sheltered rooftop infinity-sort of swimming pool that overlooks Melaka. Definitely worth it for that view.

I love this hotel just a little confusing on the entrance and check in desk. Staff is really friendly and helpful. Just maybe this hotel merge with Noble Hotel some info received inaccurate such as swimming pool level etc. Overall satisfy. What i love most is the swimming pool itself - clean and beatiful scenery.

A very nice hotel and very spacious room easily accessible good breakfast at noble hotel. Many stalls massage and food in hotel vicinity. Big room especially fir families two connecting room together. Will book again 4 star hotel.

Location nearby mahkota parade, walking distance for good food. 2 lobby entrance, we check in at second lobby. the customer service did not informed we need check out at first lobby at different sister company hotel. poor air-cond with stuffy room. sweat and sleepless night. Pretty good breakfast at sister company, noble hotel.