ザ カヤナ ビーチ ロンボクに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Guest,Warmest greetings from The Kayana Beach Lombok,It is such our great honor to have your very kind review.Personally we are so proud as our staff leave a remarkable impression and we are agree as our entire team member is part of our asset.For sure your appreciation will be convoyed to respective department mentioned.Once again thank you very much for staying with us and looking forward to welcoming you back soon at our exotic island Lombok.Warmest regards,The Kayana Beach Lombok Management.

ホテルからの返信: お客様へ、カヤナ ビーチ ロンボクより心よりご挨拶申し上げます。この度はご好評いただき誠にありがとうございます。お客様の評価と励ましは、私たちチーム メンバー全員にとって大きな意味を持ちます。カヤナ ビーチ ロンボクは、静かで落ち着いた空間が広がる人里離れた場所に位置しています。同じ場所からスピード ボートでわずか 10 分のギリ T を訪れることもでき、違った雰囲気を味わえるかもしれません。この度は当リゾートにご宿泊いただき誠にありがとうございました。また当リゾートの美しいロンボク島へお越しいただける日を楽しみにしております。心からの敬意を表します。リゾート マネージャー、マリノ I サントソ

ホテルからの返信: Dear Guest,Warmest greetings from The Kayana Beach Lombok,We're so thrill with your very kind review and agree The Kayana Beach Lombok has wonderful private pool and the amazing breakfast.Also what we makes different was our hospitality from the heart as our signature services.Once again thank you very for staying with us and looking forward to welcoming you back at our exotic island, Lombok.Warmest regards,The Kayana Beach Lombok Management.

ホテルからの返信: 大切なお客様、この度はご親切なレビューをいただき、大変嬉しく思います。当ホテルにご滞在中、思い出に残る体験をしていただけたことを嬉しく思います。当ホテルは、常にすべての基本姿勢とサービスを最高水準で維持してまいります。お客様の美しい第二の我が家、ザ カヤナ ビーチ ロンボクに、またお越しいただけることを楽しみにしております。リゾート マネージャー、マリノ I サントソより、心よりお礼申し上げます。

ホテルからの返信: 親愛なるエフゲニー・テティン様、この度は大変親切なレビューを頂き、大変光栄に存じます。ビーチの質に関する貴重なフィードバックは直ちに対応させて頂き、次回のご訪問がより良いものとなることを期待しております。カヤナ ビーチ ロンボクにまたお越し頂けるよう願っております。どうぞよろしくお願い申し上げます。マリノ I サントソ リゾート マネージャー

ホテルからの返信: お客様、この度は大変ご親切なレビューをいただき、大変嬉しく思います。地元の方々のせいでビーチが汚くなっていると感じられたとのこと、心よりお詫び申し上げます。当リゾートでは、常に可能な限り清潔な状態を保つよう努めております。カヤナ ビーチ ロンボクはクチナン湾に位置し、多くの地元の漁師の方々と共存しております。皆様からいただいた建設的なご意見は、地元自治体にお伝えいたします。感謝の気持ちは、担当部署に伝えさせていただきます。この度は当リゾートにご宿泊いただき、誠にありがとうございました。また、エキゾチックな島、ロンボクへお越しいただける日を心よりお待ちしております。リゾートマネージャー マリノ・I・サントソより、心より感謝申し上げます。

ホテルからの返信: お客様、まず、ご滞在中にご不便をおかけしたことをお詫び申し上げます。ご指摘の問題を克服するために、直ちに対策を講じました。貴重なご意見に改めて感謝申し上げます。リゾート マネージャー、マリノ I サントソより、心より感謝申し上げます。

ホテルからの返信: Zie Han様、とても親切なレビューを拝見し、大変嬉しく思います。お客様のお褒めの言葉は担当部署に伝えさせていただきます。私たちはサービスと施設を最高水準に保ちます。ザ カヤナ ビーチ ロンボクにまたお越しいただけることを楽しみにしております。どうぞよろしくお願いいたします。リゾート マネージャー、Marino I Santoso

ホテルからの返信: Dear Guest ,Warmest greeting from The Kayana Beach Lombok , Thank you very much for taking the time to share your positive feedback about your stay with us at Kayana Beach Lombok.We are delighted to hear that you found our staff friendly, attentive, and always ready to assist with your needs. Your kind words are greatly appreciated and will certainly be shared with our team.We are also pleased that you enjoyed our generous and delicious breakfast, as well as our daily room service. It is wonderful to know that you had the opportunity to enjoy the beautiful beach directly in front of the resort and observe the variety of fish in the surrounding waters.Thank you once again for choosing Kayana Beach Lombok. We truly appreciate your kind review and look forward to welcoming you back for another enjoyable and memorable stay.Warm regards,The Kayana Beach LombokManagement

ホテルからの返信: Dear Guest ,Warmest greeting from The Kayana Beach Lombok , Thank you very much for taking the time to share such a wonderful and detailed review of your stay at Kayana Beach Lombok.We are truly delighted to hear that you and your partner had such a memorable experience with us. It is wonderful to know that our snorkelling and boat service to Gili Trawangan made your day enjoyable and seamless, and that you were able to relax while we took care of the arrangements.Your kind words regarding our team mean a great deal to us. We are pleased that our staff made you feel welcomed, comfortable, and well cared for throughout your stay. We will certainly share your compliments with the entire team as encouragement to continue providing warm and attentive service.We are also delighted that you enjoyed our breakfast, room service, and the facilities in your villa, particularly the bathtub and private pool. It is especially rewarding to know that you found the villa to be a peaceful and relaxing escape for your couple’s getaway.Thank you once again for choosing Kayana Beach Lombok and for sharing your experience with us. We truly appreciate your recommendation and look forward to welcoming you and your partner back for another memorable stay in the future.Warmest regards,The Kayana Beach Lombok Management

ホテルからの返信: Dear Guest , Warmest greeting from The Kayana Beach Lombok , Thank you very much for taking the time to share your wonderful review about your stay at Kayana Beach Lombok.We are delighted to hear that you had such a pleasant and enjoyable experience with us. It is especially rewarding to know that you appreciated the warm and courteous service provided by our team, as well as the comfort and amenities of your room.We are also pleased that you enjoyed the beautiful sea view and found the quality of our food consistently satisfying. Your kind words are a great encouragement to our entire team and inspire us to continue delivering memorable experiences for our guests.Thank you once again for choosing Kayana Beach Lombok. We truly appreciate your intention to return and very much look forward to welcoming you back for another relaxing and enjoyable stay.Warm regards,The Kayana Beach Lombok Management

ホテルからの返信: Dear Guest , Warmest greeting from The Kayana Beach Lombok , Thank you very much for taking the time to share such a wonderful and detailed review of your experience at Kayana Beach Lombok.We are truly delighted to hear that you enjoyed the warm and attentive service provided by our team. Your kind compliments regarding our staff are greatly appreciated, and we will be sure to share them with everyone as a wonderful source of encouragement.It is also a pleasure to know that you were impressed with the design, quality, spaciousness, and layout of your villa. We are especially happy that you enjoyed the comfortable bed, private pool, and breathtaking ocean views from both the bedroom and bathroom. We are pleased that these details contributed to a relaxing and memorable stay.We are equally glad that you appreciated the flexibility of enjoying breakfast either in the privacy of your villa or at our restaurant, as well as the beautiful sunset views from the restaurant.Thank you also for your understanding regarding the sounds from the nearby mosque. We appreciate your kind and considerate approach, and we are pleased that you were still able to enjoy a peaceful and relaxing stay with us.Thank you once again for choosing Kayana Beach Lombok and for your kind recommendation. It would be our absolute pleasure to welcome you back and provide you with another exceptional experience in the future.Warmest regards,The Kayana Beach Lombok Management

ホテルからの返信: Dear Guest , Warmest greeting from The Kayana Beach Lombok , Thank you very much for taking the time to share your detailed feedback about your stay at Kayana Beach Lombok.We are pleased to know that you appreciated our complimentary shuttle service to Senggigi, which we provide to make it more convenient for our guests to access nearby shops, restaurants, supermarkets, and other amenities. We understand that our location offers a more peaceful and secluded atmosphere, and we are glad that you found this setting relaxing during your stay.We are also delighted that you enjoyed our restaurant and our extended breakfast service. Our breakfast, served from 7:00 AM until 4:00 PM, is designed to give our guests the flexibility to enjoy their morning at their own pace without having to rush.Your feedback is greatly appreciated and will be shared with our team. We are grateful for your visit and hope to have the pleasure of welcoming you back to Kayana Beach Lombok for another peaceful and relaxing experience.Warm regards,The Kayana Beach Lombok Management