ホテル パピ

Not what I was expecting and bitterly disappointed in all honesty. Contacted hotel prior to arrival asking if we could hire a fridge. Assured this would happen. Arrived, no fridge until the next day. No excuse for that really. Contacted hotel prior to arrival asking for a late check out. We're told to ask on arrival. Asked on arrival, told to ask mid stay. Asked mid stay and were told to ask night before departure. Asked night before departure and guess what. No you can't have a late check out. Again poor. Air conditioning worked well then stopped. We reported this and were told that someone would look at it. Went back and were told that the whole system was turned up. Then went back and were told it was the law and to sleep with no sheets. Again this is poor customer service. As for hotel, it was OK. Breakfast was OK. Very busy thou and all squashed in together. Food average at best. Pool. Freezing cold. No law about that one though. There is a night club next door. Only open on Saturdays but music bangs out until 5am Location? Probably the best thing about the hotel. Close to beach, shops, bars and restaurants as well as old town and train station. My recommendations would be not to book but each to their own. Certainly don't speak to the manager. He was rude. He will no doubt come back and counter what I said. But I have given facts and my opinion. Do what you want with it

Unpleasant staff. Everything for an extra fee, e.g. a fridge, that's complete nonsense. Food very weak except for desserts. The cleanliness of the rooms is insufficient. Hotel for undemanding clientele.

Hotel partly refurbished and in need of a full update and modernisation. Pool looks great but freezing cold. Food in buffett as expected, nothing exciting but plenty of choice. Bar prices reasonable. Only problem was too many smokers. Outside bar areas thick with smokers and ashtrays full of butt's. Modern hotels seek to provide facilities for smokers but us lot who don't smoke were outcasts and had to go off site for fresh air. Weekly rave in nearby property until 5am preventedanyone at hotel from sleeping all night. Apparently nothing can be done about it. Staff very friendly but hotel is lacking in modern expectations. Watch out for the car park for mobility scooters and walking aids that stacks up in the reception! 6/10