ノボテル バーレーン アル ダナ リゾート(Novotel Bahrain Al Dana Resort)

The staff was really professional and very helpful the location was great we had a room with see view the pool was nice but not so lit the room looked really nice but the furniture is really old and the room cleaning was not 100% good I found so many insects 

Dirty room. Broken sofa bed. Noisy neighbours. 3 hour wait to check in. Whole place is in need of a refurb. Won’t be coming back.

I enjoyed my stay at NOVOTEL

Nice resort, cleane and good service.

Greate for family, good services.

It was so excited trip to there.

Unfortunately, I book and stay with you so that I can relax all my energy while I work, but unfortunately, at exactly 7 a.m., your maintenance work began on my room. Is this consistent with the name of the Novotel hotel in the world? I am very disturbed by your poor arrangement. If you have maintenance in a building, you do not have the right to provide it. Rooms near the maintenance area, which caused me inconvenience, and I will inform everyone of this misfortune that befell me.

I have stayed in the Novotel Al Dana, Bahrain several times over the last 18 year's of visiting Bahrain. The last time was 7 year's ago and there have certainly been changes since then, not for the better. The service around the beach bar area was terrible, with the bar being unmanned much of the time. Cleaning of the room was also an issue. Apparently now you have to book a time if you want your room cleaned. This wasn't explained at check-in and in my opinion should be automatic and not require a booking. I complained to the duty manager who explained there had been cut backs since Covid-19. I have stayed in other hotels in Bahrain and their service is much better and hasn't had these cuts. I would recommend staying elsewhere if you want a drink and if you require daily room cleaning. Very sad as used to be a great hotel.

We had a great sty with the kids. Imane was really helpful and arranged an upgrade as it was the children’s birthdays this weekend. Catered to all our needs. The hotel is nice, if dated but staff in general were approachable and helpful. Have stayed here before as the pool and beach area are good especially for the kids. Breakfast has improved from the last time I stayed which is good.