ハイアット リージェンシー マンチェスター(Hyatt Regency Manchester)

We really loved the hotel. Room was lovely, big and very clean. We also had breakfast which was amazing. Location wasn’t bad as well. 20 mins of walk to the heart of the city. Definitely recommend

Hyatt Regency always be my top choice when I travel somewhere. But for this particular one I seriously concern that this hotel doesn’t work as a team, fort night I asked for bottles of water and the reception sent it immediately without any additional fees. But after that we asked twice, then the service fee came out and charged me. Everyone’s answers are different, which I feel so confused when I asking. Besides, the toilet smells funny especially after showering. I hope the room cleaner would get this problem sorted but unfortunately the smell stayed there with me for two nights. I always believe in the quality of Hyatt Regency can give me but this time was super disappointed.

very nice! just opposite to UoM AMBS Good location, clean and spacious room nothing to complain about

Unfortunately, I had to change the dates of my trip, due to circumstances beyond my control. I contacted the hotel in advance of my original arrival date, but they refused to alter the dates of the booking. I will never stay at at Hyatt property ever again. On the occasion I have had to make changes in the past, hotels have been flexible.

I spent two weeks at the Hyatt Regency Manchester, thanks to Thomas! Every time I go to the front desk to update the room, he is enthusiastic and kind to help handle, of course, his dedication and professionalism from Hong Kong, he brings the spirit of Hong Kong to Manchester, thank you friends! I feel at home here!

Room is clean and the amenities are good compared to other hotels I stayed during my trip. Breakfast was good. Parking was not far away.

The hotel is convenient for gigs at Manchester Academy. About an 8 minute walk. Nice clean modern hotel. Friendly and helpful staff. I would stay there again/

When we got to the hotel they couldn't find our booking and said it had been cancelled, they sorted it out straight away though, upgraded our room for free and got housekeeping to come and split the beds for us within 5 mins of us getting to our room, due to the misunderstanding. We tried the restaurant for food and it was very disappointing. The chicken was bland and watery, the fries were way oversalted and the pasta was OK, but the veggies just weren't tasty, so disappointed. The breakfast though more than made up for it though, there was a great selection and if you wanted scrambled eggs or something special they made it for you.

The time period I was staying at this hotel they had swimming championships. Which around 6 to 10 countries were also staying at the same hotel. Upon arrival they told me breakfast would end at 10:30am. Went to have breakfast at 9:30am and saw all the breakfast had been changed ( I have stayed at this hotel 3 different times so I knew what the breakfast would consist of ) they had made it all specific to the athletes, All healthy options. They said if you want anything we can bring it to you. Which I said great no a problem. So ordered the full British breakfast which is tasty as always. But by the time they brought it out it was around 10:00am ( once again not a problem ). But they started to pack away the food at 10:00am. Not the 10:30am they said it would end. This buffet breakfast. So you would like to order a couple of times but how can you when they clear all the food at 10:00am and it takes you 30 minutes to bring out the food you ordered. They would clear it up early so they could getting cooking again for the athletes lunch which was at 12 till 3. It would be great if the hotel would consider other guests staying there. Very disappointed. But room was clean and modern as always.