Manchester City (Piccadilly)

check in is a v convenient and the staff r v nice and helpful, room is v comfortable

酒店乾淨 離火車站比較近 周邊環境一般

Good location. Decor only ok, heavily taped up broken window in lift lobby 8th floor. Very poor service. Staff literally look like they have no clue what they’re doing. Cocktails left half made whilst they check someone in. Left standing at the bar for 10 minutes whilst others walk straight to the bar and are served because the staff have no idea who is waiting and who has just arrived. And the response to this being pointed out? They are barely literate. Come on man premier inn!

Convenient central location Terrible service Rooms reasonable and quiet Bed is comfortable Breakfast ok but nothing special Room not cleaned in a 4 night stay Had to ask 3x for a clean towel Staff don’t seem to care Will not be back here again

Stayed here for 2 nights, after arriving late by plane. Had to do Self Check In via a Kiosk, but was quite tired trying to work out what I was doing. Breakfast was pretty basic and ran out by 8.30, needed topping up. Toilet in the hotel room is directly next to the bathroom ledge, so easy to drop items in if you knock it accidentally

Great customer service from all staff at the hotel particularly Shane and colleagues in the bar and restaurant. Literally the friendlist hotel I have stayed at. Housekeeping were very friendly and attentive when I asked for more towels for the room. Highly recommend the steak and breakfast, plates are hot which is what we like.