Service at front desk was awful, borderline rude, and everytime I asked anything from the front desk, they seemed very annoyed by my questions/requests since the moment of check-in. Maybe because I didn't speak German as most guests. The phone in the room was disconnected, no coffee machine in the room, and the sink was clogged when I moved in. Quite disappointing for a 4 stars hotel which is supposed to be one of the best in the region.
自動翻訳