ポラナ セレナ ホテル(Polana Serena Hotel)

Thank you for your hospitality!

當地百年老店 法國人的酒店 乾淨 整潔

當地最好之一，可能也是最貴的酒店，海邊。

Excellent hotel in terms of location and charm of 100 years ago. Breakfast is very good. Some of the hotel staff have forgotten about good customer service... Compared to 10 years ago, the service level has decreased and justifies a review by the hotel management.

I hope it can help you, if you're looking for a place to stay and have good experience, pick Hotel Polana you'll never regret.

Marvellous classic hotel with detailing and quality from a bygone era of time and quality. The location is stunning, you do not need to leave the hotel and our second floor room overlooking the Indian Ocean was spectacular. Staff were great, cheerful, friendly and attentive. Place and room was spotlessly clean and would recommend it without reservation. A memorable adventure in title and place.

As a family we stayed at the Polana recently . It was an uplifting,enjoyable experience for all of us from the youngest (3) to the oldest . The hotel is truly a grande dame in sparkling condition .The staff are super obliging and the chef and his staff excel. Highly ,highly recommended

We spent four nights at Polana Serena. We expected very good service as it is a 5 star hotel. But it does not quite live up to this standard. Regardless if it was the room service (rooms were not perfectly cleaned up, the do not offer service for shoes cleaning) or the bar, everyting was okay, but far from luxurious. Overall an acceptable experience, but not spectacular.

We count ourselves lucky that we got ‘marooned’ in such luxury during a sub tropical storm! A very tastefully refurbished colonial era hotel with many period features. Large rooms, well equipped. 2 dining rooms, one a good buffet and the other looks like five dining, though we preferred the variety of the buffet. In this hot, humid climate, the internal air conditioning is a bonus. There are outside covered terraces with ceiling fans. Ask about the rather hidden Spa - gym and secluded pool included in room cost, and paid- for massages etc available.