グランド ホテル フランシア & クイリナーレ(Hotel Francia E Quirinale)

Really nice hotel with an authentic and warm atmosphere. It was clean here and we got a nice deluxe room with good beds and good air conditioning. The staff are professional and very service minded - but above all incredibly nice and friendly. We especially send our warmest greetings to Marta. We had the best holliday here and will definitely come back. Manu greetings from Eva and Sofie from Denmark.

Reception cordiale e veloce, camera abbastanza confortevole anche se molto ristretta.. Bagni puliti.

I really had a wonderfull stay. The hotel is located perfectly. Near the park, but also 800 m from the station. The rooms were verry good. The shower is hot quickly and a good amount of water. Plenty of towels. The beds are good firm, i like a firm bed. AC works good, so not that hot in the room. Breakfast is also good, plenty of choices and filled in time. While there were a lot of groups, there was een special place for the not-group people, so we didn't have to sit in the noisy area. The staff is really nice and helpfull. The only thing which could have been better was the location of my room. It was accros the hallway with the elevators. It was a bit noise. But not worth complaining about, but if I have the name 1 thing which could be better, it was just that. But over all I had a lovely stay and if you go in the neer of Florence / Lucca / Pisa, this is your place to be!

We stayed in this hotel as part of a Great Rail Journey (to celebrate our Golden Wedding Anniversary) We found the hotel very clean and comfortable, the food was very good and the staff were excellent. (just an aside suggestion, it would have been useful to have a slip mat in the bath/shower)

We just spent three nights at this hotel in Montecatini. Let me tell you- we felt like we were a part of their family.. I have never had such an amazing experience at a hotel before. My husband and I were traveling with our 18 year old twins, parents and brother and nephew- so 8 of us. We had planned dinners in the hotel and excursions planned everyday- every time we came back they had a warm smile or word for us, like they were actually happy to see us come back. Roberto in the bar is the nicest person I’ve ever met, Giuseppe in the dining room made us feel like royalty. All of the staff and the owner were exceptional… the ONLY thing I can say is you have to get creative with steaming your clothes in the bathroom because they do not have an iron. They do have laundry service. Food is amazing, drinks amazing, and the town has a way of making a little room in your heart. Bars and restaurants are a stones throw away from the hotel. One night we sat in the living room area and some of the kids played piano, while some of the other guests played cards. This is how we are supposed to exist with each other! Wonderful experience. We’ll miss you! The kids already do!!

First off the hotel is a very good location; close to a number of restaurants and bars, easy walk to the rail station, etc. The hotel itself seems to be in very good shape and a glimpse of it's "grand" past - large dining area, nice check in desk, comfortable bar area. The dinners we took in the restaurant were very good with a tremendous menu selection. The bar manage was very engaging and personable and he had some snacks to have while having an aperitif. If you are in Montecatini we would definitely recommend. Having said that room location is important. Our room was on Floor 2 and was quite spacious. However we were overlooking the street with a nice balcony but it is quite noisy for most of the night including trash pickup! Choose a room towards the back.

We stayed here with a tour group. The week we were there was extremely hot. Thank goodness, the hotel has a pool. After a day of touring, the pool was a welcome place to cool down and relax before dinner. Our room was spartan, but clean and comfortable. The air conditioning was adequate especially with the heat outside. The location was great. Easy walking distance to many restaurants. The staff was very helpful, friendly and accommodating.

The hotel is a traditional one and has been maintained to a great standard . Great care in retaining old architecture and to a very high standard. Service was really good and helpful with places to see and restaurants to visit.

This is a lovely hotel and we would highly recommend it. It is in a great location with plentiful restaurants and bars in the area if you wished to explore. We are a family of four with two adult sons and we booked two Deluxe Premium rooms which were really spacious and clean. One room had a balcony and overlooked the swimming pool and surrounding area - postcard setting with a fantastic view. We were part of a large group from Ireland with Topflight who were on the Andrea Bocelli Experience and this hotel ticked all of the boxes for us. We had a lovely drinks reception and 'welcoming meal' on our first evening and a farewell dinner' on the last - all of which was delicious and the service was great. We also 'ate in' one evening and enjoyed the meal. The communal areas in this hotel are really comfortable and you would find it easy to find a quiet, comfortable spot to read a book and relax. There is also a nicely furnished outdoor terrace at the front of the hotel which was ideal for chilling out and socialising. Even though we were part of a large group we felt valued as customers and, by the end of the week, it felt like the staff were part of the group! This was particularly evident on our last night as they volunteered to take group photos and they entered into the fun of the occasion. They took great pride in their work and they were visibly excited when this was acknowledged. Many thanks to Giuseppe who multi-tasked with the groups, to Roberto who single-handedly manned the bar with super efficiency, to Marta, Sara and Rosa who served breakfast and dinner with a smile and had great patience with a diverse group, to all reception staff who were professional and friendly (Fabio was charming) and to the housekeeping staff who ensured that our rooms were spotlessly clean. Worth mentioning that we organised a private tour to Florence for our family. We liaised with Alessia at reception by email prior to the trip and we found her most helpful and obliging when we enquired if the hotel could organise a private return transfer. We were delighted when she confirmed that it was possible and the driver that they employ (another Roberto) was professional, friendly, punctual and safe. We can highly recommend him. We wouldn't hesitate to make a future reservation with this hotel. Moore family