リアド パルファム D’エピス & スパ(Riad Ranya Princess)

Hotel z bardzo ładnym dziedzińcem. Obsługa w porządku. Jedzenie i wycieczki proponowane przez hotel - mają mocno narzuconą marże.

The only reason I booked this Riad was because of its manager, he managed multiple riads, and I stayed at a different riad prior to this one. I was lucky I guess... I exchanged a few words with Ossama and he advised me to change riads given this one has more to offer. The rooms were spacious and very clean, the service was top notch, and I can't seem to get the taste of the offered breakfasts off my mouth. I'll definitely stay here again given the chance.

One of the best experinces to try in Marrakech, Staff were so friendly and attentive. ready to help and give advices anytime. The riad has a book full of different activities, inside & around Marrakech, we have tried the hot air ballon which is a unique experience to see the sunrise of Marrakech decorated by the Atlas Mountain which stand like blue wall all around the city. we will deffinitly comme back

The worst experience till now. For first time property try to charge my card 3 m in advanced when the booking is free cancellation and pay at the property. I was lucky as my bank block transaction. So i cancel the booking and even after they try to charge my card ( for 2times amount of my booking ) The property don t reply on my emails or phone calls.

The staff are very friendly and helpful. Room was clean and nicely decorated for my partners birthday. They give a great overview of marrakech and where is worth going to. Breakfast was great. Only downside was the evening meal, we waited an hour for it to come out cold. Other than that I would definitely recommend and would return.

Wasnt so good. TBH myself and my partner were not so comfortable at the hotel. Offered to do a massage and as we missed it due to tiredness from flight, management chased us down to pay whole balance for it or cancelation, then added other taxes and airport transfer. When i paid transport was all of a sudden cancelled and manager had ran off. Breakfast was good. Room was okay, shower drain was closed so water went over the bathroom like a deep puddle and some into bedroom. Hotel claims it has a spa which is not even the case- you have to travel to another hotel and use theres and someone waits meaning you have to pay him tips for waiting. Hotel says has a pool but its actually a green basin which no one uses.

Staff are very friendly and go out there way to give you a good time. However there not clear with what they tell you. Yes we can do massage, nothing about if you cancel or any charges. When we didnt show to the one massage booked ,the hotel chased us for the whole amount and cancelation fee. The massage person said its okay not to worry but this didnt go anywhere as all staff were told about it. The manager agreed to help us in a way after adding on taxes per night near to £50. When i paid the charges i was then told our transport was cancelled which the manager had agreed. Me and my partner were already having a rough time as we were trying to enjoy our honeymoon. The room was alright, our shower had water coming out into the room, took the manager to come and see and realised they had closed the drain for some reason. The hotel dosent have a SPA which they have listed, if they do your going to another hotel elsewhere , they drop you and somewhere waits but you have to tip him for waiting. ( thats how they do things), tip for info or lift or even to buy food or they give you a bad look) The breakfast was good, we enjoyed other little things outside the hotel.

The staff was extremely friendly, the good was delicious, the riad is clean and smells good. Just be aware of the surroundings. Do a little research of what to expect of the old medina before booking anything.

The friendliest staff possible, charming hotel, but many things that don't work. We started in this Riad, which is charming and the staff goes out of their way to be of service. However the rest is so so. We had a toilet seat that kept falling down, bed sheets that were really rough (apparently this is possible), hard and too big pillows, a room that is sort of clean, and food that is not very nice. The Riad says it has a pool, but this no more than a bassin and sort of clean. Location was quite central in the Medina, but immediately next to a mosque. So we changed to another Riad in the same 'family', Riad Caprice, which has more or less the same qualities. We would not stay with either again.