パーム プラザ ホテル & スパ(Palm Plaza Marrakech Hotel & Spa)

部屋に関しては、滞在の始まりと最初の夜は混ざっていましたが、清潔さに非常にこだわっていました。最初の部屋は非常にほこりっぽく、断熱性が不十分でした。翌日、レセプションチームが部屋を変更してくれました。私の予想では、部屋にはもう少しメンテナンスとリフレッシュが必要だと思います。 共用部は清潔感があり、水性アルコールジェルも用意されています。 ジムとスイミングプールに関しては、言うまでもなく一流で、非常によく維持されています。 ケータリングは正しいですが、一部のホテルのレストランがCovidのせいで休業しているのが残念です。 レセプション、ケータリング、スパ、スイミングプールの担当者は気配りがあり、非常に対応が良いです。 残念ながら、空港からの送迎はありません。午後 11 時 50 分に到着すると非常に便利です。 最後に、いくつかの改善が必要であり、細部への目を養う必要があったにもかかわらず、滞在はうまくいきました。 この度はご宿泊いただきまして誠にありがとうございます。

良い

I really enjoyed my stay at the hotel. 4 amazing nights and a lovely afternoon by the pool side. Pool water was cold though.

很好的體驗，酒店服務人員十分熱情，幫忙拿行李，換零錢，泳池很乾凈，房間舒適整潔，早餐美味，十分適合度假休閑，很好的體驗，期待未來再次入住

設備老舊，管理差。 很一般的酒店 老日的星級酒店，問題不在於設備舊，在於管理，多是接待團隊。預訂的房問空調是壞的，等了兩小時才給換了一個一樓房間，但是通往花園的門還是壞的，換句話就是誰都可以進來。 這地方遠離景點，太多要改進的地方了！

沒有對比沒有傷害，摩洛哥本地五星級的酒店對比國內和歐洲來講還是差了些，早餐內容也不多。

Bon hôtel, bien situé, propre et le personnel est très aimable.

لا يستحق دالك الثمن

I stayed in this hotel with my husband who was working in Marrakech during the day. It is most definitely not a five star hotel. It is directly under the flight path from the airport, the bathroom smelt of sewage, and the outside furniture is dirty, see photo. I also had a bad experience with a taxi driver who the hotel found for me. I asked politely at reception for help with getting a taxi to take me to the the Jemaa square. I pointed out that I was on my own, and that it was my first visit. The concierge called a taxi from across the road from the hotel. I showed him and the taxi driver the Jemaa square on my map, which is where I wanted to go to. They both agreed as to where I was going, a price was agreed. And so the taxi driver stopped outside a shop and insisted that I went inside for 'berber tea'. I refused, he drove off, and I was lost. I was in an area of local people who did not speak English. I tried to speak French, but they didn't understand me. Wifi wouldn't work on my phone, and I couldn't find a street name to help with using my map. I felt frightened and panicky. After walking up and down for ten minutes I spotted a couple who I thought might be European. Luckily they were from London, and they helped me find my way to the square, I was a ten minute walk away. When I got back to the hotel the staff weren't interested in my bas experience, even though I pointed out that they found the taxi for me. I think the driver was known to them, is a regular, and they feed him first time visitors like myself. Do not stay here - there must be better hotels!