ホテル トゥーロゥーザン(Hotel Toulousain)

彼らは私に部屋を変更するように頼みました、そして、彼らは私にもっと小さな部屋を与えました、そしてそれは私が予約したものではありませんでした

部屋が他のゲストに与えられていたと言われるために到着しました

素晴らしい滞在でした。ベッドからはすべてが完璧でした。その5つ星以外は、滞在中に洗濯されていないように臭いました。

The value and quality are high here. My room was comfortable with beautiful Moroccan decor. The common areas were so great to do work in and the rooftop patio fantastic! I had a ground floor room and being on my own I still felt very safe. The staff are so friendly and helpful as I needed my boarding pass printed.The area is great to die restaurants and shopping as the mall is right there. I highly recommend this hotel as you get so much for what you pay for. I’ll be back for sure.

Toulousain is a nice surprise, a clean and comfortable hotel at a very reasonable price. The greatest privilege is convenient location in Marrakech's modern area of Gueliz, so close to the train and coach stations, with plenty of restaurants and cafés within easy reach. Marrakech's traditional attractions in the great place of Jemaa Lefnaa are a 5 mins taxi ride or a bit longer on a horse drawn carriage. It is a lovely walk too if you you love on foot sightseeing.

Decent room, but no room cleaning which was shocking.

The owner and front desk lady fatima zahraa are racist towards arabs and especially from the gulf ..the staff are amazing but unfortunately the owner or so called manager fatima the disgruntled are appreciative of their staff ..as usual the salaries are low and hardly any benefits

The hotel was terrible, no safety for children, the showers were blocked non draining, no towels. No room cleaning, no bins around, you go with children they want to play in pool, but certain staff have faces on when children are splashing in pool. Gotta keep shushing kids cause staff have faces when playing in court yard. No dressing table, flooring had broken tiles. Baby slipped cause constantly wet floor due to drains being blocked, bust a lip. No toilet roll have to keep asking at reception. We booked two family rooms only one was a family room. No specious in bathroom. Dust every where in cupboards an floor was dirty all the time. U become dirty there. Constant music at night near night club's. Ppl fighting at 5 6 in morning an no one bats a eye lid.

The place was comfortable enough to sleep, but the housekeeping was a mess. I was told there would be daily housekeeping but the rooms were only cleaned once, we also had to go to the reception to ask for towels and toilet paper. We were alsp asked to pay 320 dirhams upon arrival as tax, but when I did the booking I was informed that I only have £18 due at the property. I tried explaining this to the staff but they really couldn't get me. Overall, it was a nice experience but I am never going back.