ケッチ ブティック ホテル＆スパ(Kech Boutique Hotel & Spa)

The hotel is absolutely beautiful. The staff provided A1 quality customer service. 10mins from main airport. Very clean, modern decor room, breakfast buffet consists of fresh French pastries, fresh deli selection, fresh pressed juices, quality coffee & tea selections. I highly recommended this hotel!

Hôtel très agréable mais la différence c’est le personnel ! Ils sont d’une gentillesse inouïe , vraiment tous adorables !

Petit hôtel très sympathique le personnel aussi mais l emplacement un peu loin donc prévoir véhicule ou taxi Sinon propre et détente

Les chambres top

Staff was wonderful but hotel is in the middle of nowhere but with a sketchy all night club in the back parking lot. Dark decor in rooms makes it feel like it may not be clean. Not fresh smelling. It kind of felt like a dark Crown Plaza Hotel in the US. We booked because it was near the airport but we would have been happier staying closer to the Medina.

The front desk staff was wonderful as we checked in. Helpful. Pleasant. Friendly. Accommodating.

I booked this hotel the morning after the earthquake thinking that because it is a new building it would be safe to stay there until our flight. We got the taxi there (as our previous riad closed) and could not believe how much damage there was in the reception area alone. I tried to get a refund but to my shock and horror the owner kept the hotel open meaning that it was impossible. Amal, who is their sales executive, said in an email to me that only "small damage" was incurred to the ground floor and that the hotel remained open. It is delusional to tell me that that was small damage. You put all those guests in danger and your staff by keeping the building open. If there was a larger aftershock I do not think your hotel would mostly stay stood. And you want me so stay in a building that was split in two? Please tell me your logic as to how it was safe. If you are putting money before safety you are indeed selfish and should be ashamed of yourself. We lived in an earthquake zone and so we know what we saw was not safe. The receptionist (if you see this I hope you are okay) looked petrified and incredibly stressed not knowing what to do with the guests because the structural integrity of that building was non existent. With the mindset of this owner I do not trust that they will properly fix this building, which is a shame because it looked like it would have been a nice place before the disaster.

Very expensive shuttle for the airport. Ils abusent des touristes et hôtel pas propre.

this is a SCAM! Do not book this hotel. We paid upfront and when arriving the hotel was a mess (this was duo to the earthquate 8th of September 2023). The building was seriously damaged and we did not stay there. However, weather ******* nor the hotel payed us back! No further comment - never pay in advance or switch to another booking platform - there are many.