リヤド ヴィラ エル アルサ(Riad Villa El Arsa)

Très bon accueil et Equipe au petits soins pour nous. Les petits déjeuners sont très copieux et très très bons. Nous recommandons !!

The riad was OK standard. Stayed for a week. There is no isolation, so you will hear every sound of your neighbour. The room had an element for cold nights which was good. I noticed some silverfish on the wall during the night - not so fresh. Breakfast was OK, nothing special. Microwaved bread. I paid 165 Dirham for me and my friend for airport shuttle. When we were travelling back, they charged us additional 55 dirham because of my friend (extra passenger). Which is a joke. I feel like all they want to do in this city is to milk you of all your money. Ibrahim was the best!

Very poor experience. Room is much smaller than advertised. Water clogs in the shower. So, the second person has to wait more than 30 minutes to water to go down the drain. Toilet is constantly running, so noise at night makes it hard to sleep. One of the two blankets smelled really bad. The breakfast is very simple. They should have fruits like bananas which are cheap. It is the same breakfast every day. On the second day of a 1 week stay, they told me that I must pay the entire balance in cash because their credit card machine is not working. I told them I only have a credit card, so unable to get a large amount of cash. Two staff members as well as the owner put pressure on me. Finally, they said they will try the machine. It worked... Very disingenuous. They should inform the guests at booking to pay in cash. Placed a lot of stress on us. Each room has the same key/lock. So, technically another guest can get into your room. When I asked them, they said they will have different keys soon. We would never stay at this Riad again.

I am here now, leaving tomorrow after four nights here. I am so impressed with how much the guys here do to make us feel at home. They have made our time in Marrakech seem like we are staying with family. They are always willing and happy to help. Iberia Airlines lost all three of our suitcases, which doesn’t tend to put a person in a good mood, but the guys here have shown us so much kindness and hospitality that I would never stay anywhere else in Marrakech. The riad is located a short walk from the main square where there is always a lot going on. The staff here arranged our ride from the airport and we are glad they did. The old town is such a labyrinth of streets and alleyways that we would never have found it on our own. But that slight distance is one of the benefits here- an island of calm in a hive of activity. You will love the breakfasts here. Every day, a little different. Eggs, three types of bread with homemade jams, orange juice, tea or coffee ( good coffee) , fruit, etc I can just say that we will always appreciate how well we were treated her. Thanks to everyone.

We had an incredible experience during our two-night stay at Villa El Arsa. Our arrival was smooth, with the hotel manager personally picking us up from the airport at 1 am. The entire process was efficiently coordinated, allowing us to settle in quickly. The highlight of our stay was undoubtedly the breakfast, which was nothing short of perfect. We enjoyed homemade eggs, yogurt, and marmalade that left a lasting impression on us. The attention to detail and quality of the food were exceptional. Furthermore, the villa's strategic location near the main square and in the heart of the souq added immense value to our stay. Being in such a vibrant and central area of Marrakesh made our exploration of the city incredibly convenient. All in all, our time at Villa El Arsa was delightful, and we continue to reminisce about the wonderful memories we made there. We highly recommend this place for anyone looking for a memorable stay in the enchanting city of Marrakesh.

This place is amazing!! The staff are so lovely and helpful. full of tips on things to do and places to go. Also well worth using them for a transfer from the airport as you may struggle to find the place otherwise..... It is a little tranquil haven in spite of being a very short walk from the main square and the souk. We loved it so much we extended our stay!

Amazing customer service and great breakfast

Authentic which is what we wanted

Beautiful property (wooden and sculpture details!), well maitained and clinically clean. Convenient location but be aware of incorrect pin on Google maps - you have to turn right around next corner. Great roof terrace. Imagine that, due to our early flight, our host woke up with a smile at 3:45 AM to prepare hot breakfast for us for 4:00 AM!!! What a hospitality!