ノボテル マルセイユ エスト(Novotel Marseille Est Porte d'Aubagne)

Very nice place and good price too. Free parking and nice buffet food

晚上入住事停車場入口關了，呼了很久才開的門。入住當天給的房型和系統的不一樣，空調不製冷。洗手間天花突然掉落…更換了房間後才和系統預定的房型一致。攜程客服也是在打太極。非常不好的入住體驗。

Hôtel qui mérite une bonne rénovation. Moquette dans un état lamentable …..

Chambre donnant sur route. Petit déjeuner mal achalandé et surtout non réapprovisionné au fur et à mesure.

Hotel a precisar de renovação urgente. Limpo, pequeno almoço bom, mas não deve estar classificado como 4*.

We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to M****ille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.

The location was key for us so we were happy about that. Reception area is great with toys for the kids while you check in and out. The rooms are ok, very old furniture and amenities. The all hotel needs a renovation to keep charging those prices.

Breakfast & halfboard very good. Staff very helpful Strategic position (near the highway) The building needs renovation

Old hotel, small bathroom and old shower. No facilities near the hotel. Like restaurants, pharmacie, supermarket. The pool is small. The pizza was tasty. Reception was very kind and helpfull. As well the working staff. They were all kind. Large parking place and for free.