A place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car .
About the hotel...
Receptionists were friendly and attentive
2 last elevator to reach floor
Rooms are super spacious a king and a twin
Have 2 toilets... So no need to scream and shout for a spot
But sad thing...
Place is poorly maintained
Pillows past their shelf life.
Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good
House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors ..
So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime
翻訳
6/13
ゲスト
スイート(1ベッドルーム)
宿泊時期: 2026年6月
夫婦・カップル
1件の口コミ
8.5/10
とても良い
投稿日: 2026年8月2日
The service is good.just tat the building is an old building and basin a little block...renovasi going on.. balcony a bit dusty. Breakfast is quite good.. location is perfect.
翻訳
Iman gobi
スイート(3ベッドルーム)
宿泊時期: 2026年4月
ファミリー
4件の口コミ
7.5/10
投稿日: 2026年5月31日
The apartment very spacious. I think you could improve on your cleanliness. Quite dusty.. all my kids had cough right coming into the apartment including me. Other than that, frontliners are superb, very helpful…
翻訳
匿名ユーザー
デラックススイート(2ベッドルーム)
宿泊時期: 2026年4月
友人同士
2件の口コミ
10/10
とても素晴らしい
投稿日: 2026年6月2日
Overall, highly satisfied with the apartment given to us. Clean and all the amenities work great.
翻訳
ゲスト
スイート(3ベッドルーム)
宿泊時期: 2026年5月
ファミリー
4件の口コミ
2.0/10
投稿日: 2026年8月6日
very bad pelayanan lambat...hotel sudah tua..aroma tak sedap di kamar hotel,nyamuk ada
翻訳
匿名ユーザー
スイート(3ベッドルーム)
宿泊時期: 2025年8月
ファミリー
6件の口コミ
10/10
とても素晴らしい
投稿日: 2025年10月23日
The room was very spacious for a family, although it felt a bit old-fashioned. We were very comfortable staying there for almost a week. The three rooms made us feel at home. However, there were no kitchen utensils. Hopefully, this can be improved in the future. We will be back again.
翻訳
6/7
Yudhiadeputrasiregar
デラックススイート(2ベッドルーム)
宿泊時期: 2026年4月
ファミリー
14件の口コミ
10/10
とても素晴らしい
投稿日: 2026年7月7日
The room is huge, clean but is nice experience stay in the hotel.
翻訳
ゲスト
デラックススイート(2ベッドルーム)
宿泊時期: 2025年12月
ファミリー
21件の口コミ
8.5/10
とても良い
投稿日: 2026年4月6日
The apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered.
However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better.
Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.
翻訳
ゲスト
スイート(2ベッドルーム)
宿泊時期: 2025年10月
出張
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年11月18日
We stayed for 3 nights. The place was clean and well equipped, the staff extremely helpful and friendly. Location is at the centre of town. Simply put, we had an excellent stay.
翻訳
匿名ユーザー
スイート(1ベッドルーム)
宿泊時期: 2025年12月
一人旅
2件の口コミ
8.0/10
とても良い
投稿日: 2026年3月3日
Suitable for family.
Toilet is too narrow.
翻訳
Abuhurairahismail
デラックススイート(3ベッドルーム)
宿泊時期: 2024年11月
友人同士
1件の口コミ
10/10
とても素晴らしい
投稿日: 2024年12月17日
Customer friendly, especially receptionist 2 beautiful girl Vira and her friend, good room, facility good. The most important thing is to be safe(Aman). Will repeat again next time.
翻訳
ホテルからの返信: Dear Mr. Abuhurairahismail,Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay.Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests.Looking forward to welcoming you back on your next visit.Warm Regards. Reza SaragihAsst. Front Office Manager
ゲスト
ペントハウススイート
宿泊時期: 2025年2月
ファミリー
2件の口コミ
10/10
とても素晴らしい
投稿日: 2025年3月9日
Excellent place. Great service. Food was good. No complains.
翻訳
Mahendra Mohan
スイート(2ベッドルーム)
宿泊時期: 2024年9月
ファミリー
1件の口コミ
8.0/10
とても良い
投稿日: 2024年10月20日
Location is great and it is very close to the mall - Lippo Mall and Sun Plaza. Rooms are spacious and hall is big enough to accommodate 4 of us. It is an old building but it is just fine
翻訳
ホテルからの返信: Dear Mr. Mahendra Mohan, Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay. Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards. Reza Saragih Asst. Front Office Manager
匿名ユーザー
デラックススイート(2ベッドルーム)
宿泊時期: 2024年5月
友人同士
37件の口コミ
9.0/10
非常に良い
投稿日: 2024年6月28日
Comfortable stay, convenient location.
翻訳
ホテルからの返信: Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay. Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards. Reza Saragih Asst. Front Office Manager
Darwin K
スイート(1ベッドルーム)
宿泊時期: 2024年4月
一人旅
6件の口コミ
6.0/10
投稿日: 2024年5月23日
I had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
翻訳
ホテルからの返信: Dear Mr. Darwin Thank you for staying with Travellers Suites Medan! We truly appreciate you taking the time to write us a review and feedback about your experience staying with Travellers Suites Medan. We do understand with your disappointing with your experience staying with us. Please accept our sincere apology for your inconvenienced about the facility and services. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience in the future and ensure that this issue is corrected moving forward. We have shared your valuable feedback with appropriate team so that we can elevate your experience whenever your travels bring you back to Medan. Once again thank you very much. Best Regards,Reza A. SaragihAsst. Front Office Manager