ホリデイ イン エクスプレス & スイーツ ブルッキングス IHG ホテル(Holiday Inn Express & Suites Brookings)

Broken tile in the bathroom, cut my toe. The middle tile in the bathroom is not stuck down and I stepped on it. My skin got caught between the tile Staff was not friendly

Pool is closed and I was not made aware of this when reserving the room. I would have chosen a different hotel.

The pool/hot tub were closed all 4 days of our stay. We took cold showers, our sink leaked, toilet ran constantly and our fridge sounded like a tank. They also had one of the worst breakfasts I’ve seen In quite awhile. Will never stay here again!

Nice hotel, we stayed in room above lobby. All you could hear was the sliding doors opening and sitting all the time.

Our team stayed here for the state varsity hockey tournament. The staff and accommodations couldn't have been better. The rooms were comfortable, breakfast was hot and delicious and staff was exceptional. The team was able to utlize the meeting room right off the breakfast area and it worked so well for team and family get togethers pre and post games! I will remember this experience fondly and am happy the Holiday Inn Express played a role.

We had to sit in the lobby for an hour and a half before our room was ready. Check in is at 3, we got to our room at 4:30. Hot tub was out of service, Pool slide was closed, and that was the main reason we choae that hotel over the others. Would not stay again.

Everything was very nice, except the pool was ice cold!!

We arrived at 3 when the check in was supposed to be and had to wait almost 2 hours for them to clean rooms before we could even get in. The hot tub was broken, they closed the slide before the hours stated they closed so my kids were unable to play. The lady at the front desk was very dismissive and rude.

We were in Brookings SD for a youth event at the Swiftel Center. Location was great for walking distance, breakfast was ok. The biggest disappointment was the water slide. It was only open on Friday and Saturday nights. We were there M-S so kids were not able to use water slide. With such a big youth event the hotel should have made accommodations for a lifeguard to be on duty for operating of the water slide during the week.