ホテル アロマックス デル カンペストレ(Hotel Aromax del Campestre)

Moldy bathrooms, roaches, you can hear the neighboring bathroom. There is no vents. Therefore they leave your windows open when housekeeping comes through, regardless of your valuables. Paint was peeling from the walls and the room was tinier than pictured.

bery noisy hear staff at reception always talking at night no natural light in room

Woman at reception not that friendly. Would have made the stay excellent.

I have been to the Aromax several times over the last ten years and on every visit I have been happy with the staff and the location of the hotel. Everyone on staff is helpful, pleasant and attentive. The new reservation manager, Jesus Zuleta, has done a stellar job of communicating. He always responded to my emails quickly and completely. He is a very welcoming person and perfect for the job The location is unique and a real bonus for anyone interested in birds. Though the back of the hotel and dining area face a busy street with moving cars all day; the front faces a lush, quiet neighborhood full of birds all day. In just 30 minutes wandering the front street with its little park; I can see a dozen pretty species of birds. But the hotel looks exactly as it did ten years ago on my first trip. It is clean, but needs updating. The price is very reasonable, however, for my tastes and needs; I would prefer a more renovated accomodation, most especially a nicer bathroom. I do not think much could be done to make the bedroom and bathroom larger. They are both small rooms. But I believe a lot can be done to make them more comfortable and visually appealing. I hope the owners are considering doing this.

The room itself didn’t look as good as the pictures. There was rust at the bottom of the toilet. We stayed there three nights and for the most part the shower was cold/luke warm. The receptionist did fix the problem, but the hot water didnt last long. Our room had a minibar but it was stocked so much that there is not much space to put your own things, should you wish to. The bed was comfortable and big. Location wise, it is in El Poblado but not walking distance to most things so will most likely need to get a taxi to most places. Overall, a mixed stay.

Very beautifull views and good service of the staff.

Upon arrival reception staff was unprofessional, condescending and impolite. Double charged my American Express card and claimed to not be able to process a credit refund. Upon checkout received refund difference in cash with unfortunate attitude. Room was extremely small, cramped and smelled of water dampness/mold. Areas of drywall within room suffered from water damage and swelling. Bathroom was clean with hot water. Clean bed linings. Unfortunately I could and would not recommend this hotel.

Hotel is in a suburb of Medellin. There is nothing in the near surroundings. Busy road just in front of hotel which gives a lot of noise. Room had a very strong candy smell which was not nice. Staff is very helpful but do not speak english.

El personal es excelente. La ubicacion excelente. El desayuno muy rico.El baño necesita mas atención esta muy descuidado.