ホリデイ イン メルボルン- ビエラ カンファレンス センター IHG ホテル(Holiday Inn Melbourne-Viera Conference Ctr)

超幻想的で素晴らしい人々!!!何度も何度も滞在します.....

This was not a remodeled facility as advertised, unless we got the 3rd-rate rooms. Bathtub drain was rusted, shower sprayed half water the other half of water came out of the tub spicket. The sink did not have a drain cover. Everything felt old and used in the room. Extremely uncomfortable stay.

Fantastic staff, unfortunately the hotel is in desperate of some deep cleaning. The carpet is old dirty and needs to be replaced, including rooms lobby and corridors The hotel exterior very much is need of a power wash and new coat of paint, landscaping is very poor and parking lot is in need of repair. Standing outside looking towards the lobby you can see just how dirty the windows are, especially on the left side of the sliding doors. A little soap and water could solve that problem. Elevator floor was very dirty, I don't think is was ever cleaned during my 2 day stay. Chuck the front desk agent was amazing, what excellent service. All of the hotel staff was just great, That's the only reason I would return to this property.

Not very modern hotel

It was a great experience. Very calm and relaxing stay. I definitely enjoyed my time here.

這個酒店給我們不好的感覺。前台接待員很不專業。房間裏的衣架很少，讓他送幾個衣架，吹了三次，半夜才送了三個上來破衣架。然後就發現我的賬單上被扣了26.86美金。而且我們的房間訂的是包兩份，早餐的前台告訴我們，因為廚師生病了，不提供早餐，也沒有任何道歉和賠償。

There was no tissue in the bathroom, had to use Kleenex afterwards, and the toilet made a running noise all night. When checking out about 7am no one was at the front desk so I called once in the car to tell them about this

The AC unit was SO LOUD that we finally turned the AC up at night just to be able to sleep. The alarm clock was set by someone to go off at like 1 am in the morning, couldn’t figure out how to turn it off socket kept ringing every 5 minutes. Finally had to wake up turn on a light to figure out to unplug it. Check in - we waited about 5 minutes until someone finally came out to wait on us, he was so quick and quiet while checking us in (I was not impressed) then while trying to turn the tv on, a worker just walked into our room. Of course she apologized but at least we were able to show her the tv wasn’t working. The only plus about this hotel was the bed was comfortable.

The condition of the hotel felt a little bit tired. It was clean, the staff was friendly, the location was good. I'd stay again.