ヒルトン ガーデン イン メルヴィル(Hilton Garden Inn Melville)

Great location clean and the staff is very nice Mia at the front desk is the sweetest

Friendly service and up to date deluxe king rooms. Bed was too hard

前台員工十分友善，執房人員亦十分勤力有禮貌，酒店樓下有火爐，圍爐傾談十分温暖寫意。酒店房間新裝修， 十分光猛整潔。

先住了希爾頓兩晚，整體環境比旁邊的喜來登新，價格比喜來登優惠一點。最關鍵check out的時候馬上退按金。相比喜來登酒店我離開了兩天都沒有退按金。後續還需要follow up。喜來登的按金金額一百多，高過希爾頓。下次我選擇長島的希爾頓酒店。

房間很乾凈，也安靜，吃飯基本就在酒店，不過價位合理，做的也挺考究。服務很好，前台熱情，不錯的酒店。

Our stay was good. It would have been nice to have been notified prior to our arrival that the hotel was doing construction and also the pool was closed.

Quality, comfort and cleanliness of my room was great. However: Cleanliness of the corridors and elevators was surprisingly dirty, chicken wings on the floor no one bothered to pick up and elevators needed vacuuming. Ice machine only worked on 4th floor, very inconvenient. Room doors do not have a "do not disturb" sign and maids came knocking each morning, which served as a reminder of why these "do not disturb" signs are important (did I need to bring my own)? Lobby sold small bottles of water for $3 which is certainly price gouging, and though I didn't pay $20 for the buffet breakfast, my sister did, and told me she didn't think it was worth that price. Finally, the property was undergoing remodel and although they had "pardon our dust" signs around, having to step around construction on the way to our rooms seemed to me that a discount should have been applied. I think the pool was also closed due to this reason, and I didn't have time to use the pool anyway but if I had wanted to I would have been pretty miffed.

Went here with my daughter because she wanted to swim and they have an awesome indoor pool and hot tub. We get there yesterday evening, get dressed to go to the pool, get downstairs and there is an “out of order” sign on the room with the pool! No where on the website did it say this. My daughter was so upset!

staff was excellent.and offering us an early sign in just went above what i expected.would use again,Brian