シェラトン メンフィス ダウンタウン ホテル(Sheraton Memphis Downtown Hotel)

The location is great and convenient to all the downtown happenings. The hotel staff were rude, unhelpful and to top it all off the air conditioning was out our entire stay. I asked to be moved to a different room to which the answer was no. Asked do they have fans for situations like this they said no. PLUS they charge my card twice for the room

Good for business travelers! But parking is only valet for 40$! Expensive!

Overall a good stay. The rooms were clean and spacious; the staff was friendly and helpful. It’s unfortunate that the workout facilities were closed for construction.

The hotel was great. The staff was very young. It was a busy weekend and they were being trained. The staff we worked with were GREAT but there were some just standing around every-time. On their phones. So you had both sides of spectrum.

The rooms were filthy and every time the furnace kicked in a horrible musty smell came from the vents. Carpet was filthy and stained.

the restaurant took an hour in half to seat us for dinner. the guy at the front didn’t speak english and looked confused. we finally just ordered a pizza.

Loved our stay during St. Jude Marathon weekend! Staff was very accommodating for the event as far as luggage storage and valet service!

The hotel was very nice; but when a truck driver rolls down his window to warn us that the area was not safe, you need to be concerned and watch out.

Nobody was at hotel door and doors was closed, no body answer the phone I moved forward other hotel, I am requesting the reimburse of payment. Is a ghost hotel. Bad service.