From the start even before my trip the staff were very accommodating to allow me to check in a bit later as my flight arrived after usual check in schedule (which Trip.com was able to assist with the change). Service was really great people and the staff are very nice and helpful to answer any questions. They upgraded my double bed to a king. The room was very clean and had a great view of Paseo Montejo. The pool was outdoors and enjoyable with nice weather and the gym was adequate. The staff member called a taxi for me when I left and waited outside to hail it down. I would definitely come back for the impeccable service and friendly staff! Location itself was a big plus as well!
Excelente en todos los y aspectos. El restauran no tuve consumos. Por qué salimos a diferentes restaurantes
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Tony
2023年8月1日
還算可以。
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匿名ユーザー
2022年1月12日
很好很好很好
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Antonio
2024年1月25日
first room the bed has a huge stain down the side, bathroom toilet had a stain on it. smelled musty. second room toilet was also dirty, bathroom smelled musty. by far the worst hotel i have ever stayed at. will never recommend to anyone
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Dervin
2024年1月20日
The stay was quiet and safe with a helpful staff. The buffet on Saturdays was awesome with excellent food.
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andre
2024年1月2日
They gave me a room with communication door with another room Wich have bad neighbors. After a bad night because of the noises I ask to change room they said no rom available and to come back in afternoon I gave my magnetic card and store my luggage. ´´ came back afternoon I gave me a 2 little beds (I paid for king size) plus charge me 100 pesos for a new card. No glass and minfridge put a little more$for hollidays inn just beside