Le M & Spa Bordeaux Aéroport by Hôtels & Préférence

I was really disappointed with my stay. The carpet in the room was very dirty, and there was an overwhelming chemical smell. It seemed like the leather couch had just been treated with some kind of strong product, and the odor was so intense we couldn’t sleep properly even with wndows open. The staff didn’t even try to address the issue. Also, at check in, they took a copy of my passport without asking my consent. I don’t recommend this hotel at all. Definitely not staying there again.

The room was big, very clean, the bed was really comfy and the stuff (we engaged with Claire at the reception, she was extremely helpful and polite) was great. We enjoyed our stay, and if we come to the area again, we will stay here without hesitation.

Room was clean and tidy. Mini fridge did not work properly and a/c did not work fully. Overall was a good stay.

Used to be a nice hotel. Not anymore: Elevators did not work. Air conditioner very poor Internet did not worked. Service very low quality. Not to return

The staff was wonderful, especially the front desk personnel. Very helpful. The only complaint we had about the entire stay (not related to hotel) was the cost of taxi service from hotel to airport -- 5 minute ride was $25 one-way. In Spain, we paid $10 or less for a 20-min taxi. Not sure why France is so much higher, especially for a short drive. Other than that, this hotel is very comfortable, spacious rooms, and great food!

Very run-down and very dirty!!! Luckily, i brought disinfectant wipes. Caeoet was so gross and mobed a table to get to an oulet and there was a thick layer of dust+holes in walls and doors, stains on same plus on carpet. 9am, housekeeper walks in without knocking!!!! (Just out of shower)

One night only Rooms a little tired, toilet in room has a weird smell but the beds are king size and very comfortable perfect for sleeping after long journeys. Quiet and perfect as an overnight

Good location. Breakfast buffet was very good.

Good. But Not walkable from the Airport in 15mins Good hotel. Close to the airport - NOT A WALK. Need to get the tram or a taxi. There are closer hotels. Rooms were fine. Beds comfortable and breakfast was good, plenty of options. The hotel is looking a little tired in decor and room specification.