スプリングヒル スイーツ シカゴ サウスイースト / モンスター インディアナ(SpringHill Suites Chicago Southeast/Munster, IN)

Breakfast was not very good. Front desk workers were extremely rude. We were yelled at 3pm to quiet down while playing card games. Scolded at check in to watch our kids. Not family friendly at all.

It was great except for the front desk telling us we were too loud and to quiet down when it was only 3 in the afternoon. We were there for a basketball tournament for the second time. I know you need to be quiet after 10 pm in the lobby but at 3 pm you should be able to enjoy time with friends in the lobby

Very nice. It was an unplanned visit, and I arrived pretty late. However my check-in was easy as was my check out. I would def. stay here again.

Hotel ran out of clean days for an entire day! Poor management but otherwise may stay was ok.

The stay was amazing. The room was clean and up to date with fixtures. The front desk was very nice and helpful

This is the 2nd time I have stayed at this hotel. Its beautiful and the rooms are great size. The staff treats you very well and are so helpful. I cant say enough good things about my stay. Thank you.

Staff was very helpful and friendly. Hotel was clean and comfortable and the pool and fitness rooms were great. Breakfast was tasty. Proximity of hotel to lake/park/playground/walk to restaurants is very helpful. Will stay again.

Overall experience at the hotel was pleasant, issue is billing from your hotel, where I was charged twice for an incidental fee associated with the room. Why, no one can fully explain other than an incidental fee that’s charged to my credit card that would come off at a later date, and no date could fully explain. No one likes to see a double charge on their credit card for a room that was paid for at check out.

The hotel staff were always helpful and friendly. Very clean rooms. We loved our stay so much that we checked back in for another week!