ヒルトン ガーデン イン メリルビル(Hilton Garden Inn Merrillville)

Staff was very friendly! The property is very nice and clean. Great breakfast options!! 10/10

Very helpful, pleasant staff. The rooms were clean, the breakfast was great, and the bar was nice. Outdoor lounge area was nice, comfortable and safe.

There were only 3 flat pillows for two people in the bed and we only had 2 towels for 4 people.

Excellent breakfast service and front desk service. I was disappointed that room 407 did not have any USB ports available and no business room to print from my computer. The HVAC vents are dirty in rooms 407 and 403. Some escutcheon plates are misaligned. In room 403 the plastic on the bottom of the bed near the window is sticking out and can cause an injury. I like how the bedspreads fit tightly on the mattresses to avoid someone tripping on it.

Front desk lady was rude when I asked why our room was not cleaned. She very rude state I should have read the memo at the front desk and in my bathroom stating I needed to "request" room cleaned each morning. When I checked in I was NOT made aware of this "memo" not to mention the supposed sign in my room did NOT mention to contact front desk if I wanted room cleaned. Not to mention when I check in my room refrigerator had the previous guest food still in the refrigerator. I will NOT be booking this hotel again.

great location, nice service, clean room. It was a suitable place for family trip.

AC was not very cold in the room. Needs updates. One of my pillows was clearly old as you could see faded yellow color. Not bad overall but needs some refreshing.

The staff here were wonderful! They had a solution for every need. Kudos to the staff!!

The uniqueness of this property is that staying there is worse than living underneath a bridge in the unsafe city in the United States. The staff is very untrained.