Hyatt Regency Mexico City Insurgentes

Muy agradable y buen trato pero quise comprar un noche extra al entrar y se me dijo que si se podria y se me cargó una cuota y para ese dia se me dijo que no tenian espacio.

我以自己親身經歷告訴大家，這家酒店就是騙子。預訂時用了信用卡擔保，本來到了衹該付房費3100左右，結果被扣4400多，當時就給攜程反應，説是多收的是按金，會在退房後退給我們。結果退房時專間打了結帳單，衹用了3300左右人民幣，説多收的三天內退回，結果一週沒消息。還有幸虧前台當時還説再刷三千多，入住時交的以後退，如果聽了他們的，損失更大。凱悦集團那麼缺錢了嗎，為什麼要搞這種事情。以後再不會住任何一家凱悦酒店。攜程也有責任，為什麼和凱悦這種公司合作，為什麼能讓他們有機會行騙。我相信的是攜程，所以，攜程必須擔責，把所有凱悦酒店下架

Es muy bueno el hotel

好好好好好

People was nice, the first room assigned to me did not have a bathroom door (unacceptable). They got me in a different room eventually, but ... IDK, I did have different expectations because of the brand and the price. Novotel next door is way better (same location, better coffee, way cheaper).

The lighting set-up. The only light switch for the room was at the door and the configuration did not allow for lighting solely over the bed. The other lighting issue was for the bathroom. In order to turn a light on in the shower and toilet area was to turn on the mirror light in the bedroom, disturbing others who are sleeping.

Perfect location near the WTC. My room was very nice, spacy and had what I need. Breakfast was perfect for non-mexicans, omelette, eggs, fresh fruits and all kind of other warm dishes. Service was also excellent!

Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.

Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX