Hotel was nice , but old .. elevator was not working many times In a day . And there was not enough light in the room . But antique and gorgeous hotel also good location for public transport , convenience I would like to visit again when I visit mexico city
翻訳
Karla
スタンダードルーム
宿泊: 2024年1月
カップル・夫婦での旅行
1件の口コミ
3.7/5
投稿: 2024年1月31日
Buen lugar y habitación amplia. Un problema el escuchar los ruidos del baño de la habitación Continua.
翻訳
ゲスト
スタンダードルーム
宿泊: 2023年12月
一人旅
1件の口コミ
3.7/5
投稿: 2023年12月20日
El maletero enojado; la terminal para pagar con tarjeta sin servicio. Los apagadores en la habitación ubicados muy retirado de la entrada. El segundo piso en total oscuridad. Los contactos eléctricos perdidos. El desayuno regular, pan dulce duro. Al momento de pagar alimentos el mesero tardó 17 minutos en entregarme el cambio
So far my experience with Travelocity sucks because you book me in a property that was booked already and i Had to scramble!!!
翻訳
Phillip
宿泊: 2024年3月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年3月18日
We absolutely loved the kind courteous service given during our stay in Mexico City
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Michel
宿泊: 2023年11月
家族旅行
2.0/5
投稿: 2023年11月21日
I'm sure this was luxury hotel in the early part of the nineteenth century. It is beautiful outside and in the lobby -- the dark wood and the marble floors are lovely. Unfortunately, the rooms are not. The sides of the bathtub are extremely high and with the sliding glass doors, almost impossible to get into the tub. It seemed like everything leaked. In fact, when taking a shower the outside drain overflowed and the carpeting from the bathroom to the door was flooded. No one came to help when we called. We put down towels but were not moved to another room until the next day. No fans were brought in to dry the carpeting. Our new room had a great walk-in shower. Unfortunately, the TV and the air conditioning did not work. We had to beg for towels, particularly for a hand towel for the sink to dry our hands. For the most part, service was slow or non-existent (except for Manuel and Katrina). However, the price was good. There is a continental breakfast (if you wait long enough to be served) and it was okay. Location is fantastic. Would we stay there again -- no but it was an adventure the first time.
翻訳
Aura
宿泊: 2023年11月
家族旅行
4.0/5
とても良い
投稿: 2023年11月15日
In the restaurant, Mr. Eduardo was great! he was a very kind guy and always with a smile in the mornings!
翻訳
Susana
宿泊: 2023年11月
その他
4.0/5
とても良い
投稿: 2023年11月6日
Staff in reception needs to smile more,communicate with guests. Restaurant staff excellent Eduardo waiter excellent service 👏