I'm so happy that I selected this Hotel. The hope that they have cabinets to put our things, but the room was very cute,clean,shower has a strong water pressure, very clean.The ladies in the front desk were very helpful, Laura,Grace,especially Denice.Our purpose for our visit was to visit Basilica of Guadalupe, I booked a tour to go to Basilica, but they canceled without letting us know. Denice helped us to accomplished our purpose. She shown us how to use the metrobus and even let us used her metro card just to accomplished our purpose. I'm glad that they canceled the tour, because we spent more time at the Basilica, whole day, we're very happy with Denice, we will be back with my sisters and we will of course stay with your Hotel, One ciudad de Mexico Alameda. Excellent customer service guys, keep up the good work:)
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