ザ ウェスティン サンタフェ、メキシコ シティ

価格に見合った価値は期待外れでした。部屋は同カテゴリーの他のホテルと比べて狭く、サービスも全体的に遅かったです。スパの体験は非常に残念でした。サービスが行き届いていませんでした。例えば、マッサージが午後8時に終了したにもかかわらず、スタッフは私たちに急いで帰るよう促し、男女ともにスチームルームを既に閉めていました。

非常捧， 服務：也很棒

Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.

We had a nice stay, the spa team needs a reminder on service and attention to detail

The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..

The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service

Upon arrival we ordered room service and it didn’t arrive as asked (2 Caesar’s Salad with chicken but there was no chicken) The room was extremely noisy, just above the noisy streets of Mexico City We left the room at 8:30 am on Tuesday and got back at 4:00 pm just to find that the room wasn’t made The main restaurant was closed for renovations

Excellent service from the staff. Great restaurant.

Room was excelent, had an excelent stay.