フロースイーツポランコ(FlowSuites Polanco)

How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.

My wife and I booked this hotel because of its reasonable price and location for our first visit to Mexico City to visit our son. The hotel is located in a great area of the city, in Polanco only a block from Lincoln Park. The bed was very comfortable, it was a suite complete with kitchenette. The bathroom is a bit small for a big American but I had no problem. The front desk folks are very friendly and helpful. The housekeeping is very good although there was a mixup resulting in our room not being cleaned one day. But the desk clerk got us a plethora of clean towels with a sincere apology for the error. And there’s a complementary continental breakfast; my wife got her first coffee of the day every morning while we liked the fresh fruit.

The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.

Excellent place just need to work on the shower head.

Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..

Comfortable, nice area Missing air conditioner but i never been there in summer time so fan was good

The receptionist didn’t give me appropriate info about where and how to park my car. The hotel doesn’t have parking spot. The property is old. There are several bars around and you can hear the noise from the room.

We loved this hotel. Our room was spacious and clean, the staff was outstanding, and the location is quiet, charming, and in the midst of lovely Polanco. It was truly a perfect vacation in beautiful Mexico City!

As always, very accommodating and helpful staff. Two big improvements: 1) The door is closed when the person from the front desk is absent -they seem to be more careful now. 2) AWESOME brand-new mattresses in rooms. HUGE improvement!