ザ ホスト ビジネス スイーツ アット WTC(The Host Business Suites at WTC)

Good apartments for a decent price, but a bit confusing their pet policy as it states here in there policies that pets are allowed and FREE which they are not. I was told a price of 350$ MXN per night… upon telling them they told me I‘m wrong, do customer service wise I’m not so happy. However they were nice and let me change my room because I was initially in a room just above the reception which was horrible and you heard everything. Location is good, room was clean, served its purpose but I’m not sure I would come again.

Good apartments close to enough to everything to walk. We had some noice issues though, as they had trouble opening the door of the apartment next to us and it took them two hours from 10 pm to midnight to fix it. Didn’t catch much sleep accordingly.

Excelente servicio

This place is extraordinary in location, cleanliness and security. It is close to multiple options for eating and walking. I could always come back.

Everyone was friendly and kind and the attention was awesome!

Nice location, convention center a few blocks away, restaurants, friendly staff, not a bad place to stay

Worst hotel and experience I have ever been to. I did not have hot water the entire stay and I had to ask them to fix it four times. On the day of my checkout it was finally fixed and the hotel refused to compensate me in any way. The bathroom walls also had black mold all over the walls. I would never stay here again and I suggest you consider the same. I made the mistake of not trusting the reviews.

Great location... confortable room with lots of space.... Very helpful staff...

The hotel room was nice and big with a great shower (pressure and temperature). Plenty of space to work and the WiFi speed was great. There's also a coworking space downstairs as an alternative option. Beds were comfy and the rooms had a smart tv which was nice. Given COVID-19, they are doing pre packaged breakfast which is just a ham sandwich, snack bar and juice which is okay. Service was friendly and prompt and the area has great options for food and drink. Only thing I would mention is they don't have an elevator so if you have a lot of luggage and are above the first floor, may be an issue but I'm sure they'd help if necessary. Overall would stay here again.