Very poor customer service. We were late getting into room past the hotels check in time of 4pm. Given room right at reception with loud music audible from reception. No TV remote, asked at reception for remote and to move room.... Basically given no response. Had to buy ear plugs and sleeping tablets so that we could sleep that night. Hotel and amenities are fantastic to look at, no actual customer service. Paper thin walls, could hear people in the next room.
自動翻訳