Our stay at the hotel was excellent. Superb service and exceptional hospitality. The food at the restaurant was outstanding.
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Brittany
2024年1月3日
Horrible service from start to end. Staff do not reply to emails. Asked 5 times for a fridge. 3 times for towels as no one was coming. Got charged for fees we were told were included in the price. Staff just walked in the room while we were inside. Got kicked out of the room and front desk wouldn’t let us back in. There was nothing 5 star about this resort
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Jason
2024年1月8日
This is a great hotel in the center of it all between downtown Miami and Brickell.
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Heather
2023年11月9日
While it was a business trip, it coincided with my birthday. The front desk manager, graciously upgraded us to a fabulous suite. The food in the property is top notch. The staff is very friendly. The hotel is in a great location for business needs. Oh yeah, enjoy a great lunch or dinner next door at the new Gordon Ramsey's Hell's Kitchen.
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SHEILA
2024年1月2日
Very good facility with nice view and lovely dinning options across the street
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Verified traveler
2023年10月10日
Our stay was good overall. But we couldn’t use the pool the whole weekend as we planed. It was closed for a private event. On Sunday the restaurant of the main floor was closed at 10:30 am and we were informed that breakfast was until 11:00 am at check in. So, we have to wait to bunch started.