レッド ルーフ イン クリーブランド エアポート - ミドルバーグ ハイツ(Red Roof Inn Cleveland Airport - Middleburg Heights)

I like this hotel it's really nice they have refrigerator and microwave and they are friendly staffed I'm glad I stayed here

屬於比較經濟的汽車旅館，服務不錯，東西都比較舊，離機場近，暫時過了過渡住了一晚。過去的時候，説我在攜程訂的費用沒到，又刷了一次我的卡。兩邊路上都有大坑，晚上開車過去沒注意，着了一次道。

What is there to say i needed to change my arrival date by 1 day and can't get ahold of anyone. I've tried since 1/6/24 Multiple times a day. Now i have no room to go to for my flight that was postponed by a day.

Ntg was good manager was give bad services and don’t answer your question. When I ask for two keys she made faces .

It was overall a great experience. Our only problem was noise level. There was a big gap under door and you could everything in hallway as well as in the room next door.

The location was fine. The room could’ve been a lot cleaner- in particular the bathroom.

The management staff and front deck associated were very quick and polite when checking in and out

In my first night, i was put into 3 rooms because each was dirty. Tv remote was filthy and had no batteries, desktop had a sticky substance all over it along with the hardwood floor. Didn't get a shower because the bathtub looked like it hadn't seen a good cleaning for a few years.

The first thing walking in the room my kids and I noticed the stains on the bed sheets. The towels also had stains. I went down and requested bed sheets be changed. The clerk called housekeeping and told them my request. The lady from housekeeping knocked on our room door and came in. She said “I’m sorry but all of our sheets look that way so it’ll be the same result.” That is unacceptable!! My son and I went to the store and purchased 2 sets of bed sheets and took them to a friends home and washed them and brought them back to hotel room and placed on beds. This is the first time I’ve gone to this extreme. Never again will I ever stay at a Red Roof Inn!!!!!!!!!!