レッド ルーフ イン & スイーツ ミドルタウン - フランクリン(Red Roof Inn & Suites Middletown - Franklin)

When we first walked in, there was someone standing at the front desk waiting to greet us, unlike most hotels where you have to wait around for somebody's help. When we got to the room, we noticed an odor coming from the fridge it was spoiled milk that was never cleaned up. We went back to the front desk to inform them of our issues. He promptly switched the rooms. For the price we paid, the room was enough to sleep in it also had a small pool that wasn't heated but it good enough that it didn't matter.

This hotel was "okay" for us as a middle-aged couple, just passing through for the night. Priced well, the room was decent, and convenient to our friend's place nearby. Definitely not for a longer period of time, or for a family, I don't think. There are some shady looking characters that stay there, who like to hang around the rear entrance and prop the door open.

It's a good room and clean. The hotel staff is friendly to assist

My boyfriend and I stayed there for three nights. We checked out after our second night but realized we needed to stay another night and when we checked back in that following evening we were put back into the same room which still had the same comforter on it as before we left. There was plan marks all up and down the wall as well as in the bathroom. The mirror was clean but could be cleaner. All in all with how poor the cleanliness was of the walls throughout the whole room and bathroom it was very unbecoming and onsightly. It takes little to no effort to clean those types of marks off.

They advertise that the room are all newly renovated. Our room was in bad shape and definitely not recently renovated. Paint missing in some spots, bathroom fan bearing going bad, the tiolet paper holder was broken, and one of the lights was burnt out. As far as cleanliness, the sheets were stained and there was mold on the top edge of the shower. And service was not much better, there was one employee that sat in the lobby all night and morning talking and watching his phone. Whenever anyone ask a question, he just point to the desk without saying a word to any guest. When I booked this room, it said there was free breakfast, when I asked where it was, I was told they only fo free coffee, no breakfast. I will never stay there again.

Reception was cold, the place was dirty, furniture broke, and chipped, cracked, peeled, unusable. Floors were dirty and gritty.

My stay at this hotel was a nightmare. The sheets were dirty, and the room reeked. Stains on the ceiling and moldy shower curtains showed the place hadn't been cared for. The bed sheets hadn't been changed, there was rust everywhere, and a loud alarm went off at night. The door was broken, bugs were crawling around, and I woke up with bug bites. The pool was dirty too. The only good quality is the customer service.

The rooms are nasty. Dog fever in the halls. No customer services. Roaches and bed bugs. I took pictures of was moved rooms. Next room had the same I was promised a refund then wasn’t refunded. Bed bugs and roaches. Left my suitcase and spent a lot of money to clean what I could salvage. Hoping I don’t take them home.

Very run down. Says newly renovated. Looks like they threw som laminate fooring down and called it a new room. Have the feeling the owners live there. The smell of curry coming from their room was over powering. Walked in the lobby and he was sitting in the chair on a phone with his bare feet propped up on one of the tables. Not a very professional atmosphere here.