アイデア ホテル ミラノ マルペンサ エアポート(Idea Hotel Milano Malpensa Airport)

This was unfortunately the worst hotel I have stayed in thus far. The location is not ideal for an airport hotel. It is literally on the middle of nowhere! There are no shops anywhere near the hotel at all. Breakfast is served until 10am and then you can’t get any food in the hotel until 7pm when dinner is served. There is a small vending machine on each floor with limited stock and you can only use coins to pay for things, no notes or card. When you go to reception to ask them to change your notes into coins they are very reluctant to do so. You can’t buy snacks in the bar area when it is opened from 7pm for dinner. Check out is at 12pm. We paid €30 for a late check out and had to specify the time we wanted to leave and we said 6pm. The cleaner then came into the room at 10am despite us having a late check out and us leaving the do not disturb sign on the door. She returned again at 10:40 am and again with someone else at 11am. Each time we explained we had a late check out and even if we didn’t check out was 12pm so no one should’ve been coming to the room from before that time. The vent was dirty and when the AC was on it polluted the air. I had to use my asthma pump as my chest tightened from the polluted air. You could smell the dust and feel it as you breathed. We had to turn it off and open a window but the windows weren’t clean and had dead insects in them. The bathroom was absolutely confusing and pointless. There was no shower curtain and the shower head faced out of the bath so when you turn it on the water would go directly on the floor! There was splatters of paint on the walls, holes all over. There was a massive hole in the bed frame and chipped wood and holes on the tables. No one in the reception was helpful when we tried to report these things. Nothing more than a one star hotel…if that.

Безусловное удобство - близость к аэропорту. Шаттл ходит круглосуточно каждые 30 мин от выхода 5 Терминала 1. Оплата 5 евро водителю. Прилетал ночью, быстро добрался (в пределах 10 минут), быстро поселили. Номер чистый, есть все необходимое, удобная кровать. На месте докупил завтрак за 10 евро. Очень разнообразный и хорошего качества. Утром также быстро добрался до аэропорта. При цене 43 евро просто идеальный вариант для транзитной остановки.

Nous avons passé une nuit pour faire le transit en ville le lendemain matin. Tout s'est très bien passé. De plus un service de navette pas trop cher est proposé pour aller jusqu'à l'aéroport.

Very nice hotel, room clean and tidy, confy bed. The hotel is very near by the airport and has a shuttle to take you to both Terminal 1 and Terminal 2. There are vending machines on every floor for hot and cold drinks and for snacks. Breakfast was good with many hot and cold options, sweet and savoury

I stayed for one night at the Idea Hotel Milano Malpensa Airport and had a terrible experience. The bedding was ripped, there was mold on the mirror, chipped paint, and stains on the pillowcase among other cleanliness issues. The shuttle was overflowing and it did not live up to a 4 star hotel. We are very disappointed. Nobody will respond to my emails, chat, or Instagram dm.

連鎖式酒店，所以為新程度有保障的，房間亦很大！ 但不要以為他鄰近機場，就是10分方便能夠到達，穿梭巴士也要付費，不是免費的，trip.com有點誤導！ 不要嘗試走過去，因為要行45分鐘以上的！ 而且100米內有一個教堂大，每一小時響一次並10分大聲的，直至到凌晨12點後完結不響。 鄰近機場，打開窗隱隱約約亦能聽到飛機升降的聲音。