The staff (Stephano) was very welcoming and helpful. However, the ad for this hotel said they offer airport transportation and it’s located close to the airport so that’s why we booked it. On the day of check-in, I called to anrrange our shuttle (since it was very early the next day) and the concierge said they don’t actually have any sort of airport transportation. This was very disappointing and frustrating since it’s in their ad and is the only reason we chose this hotel over others.
自動翻訳