Residence Inn Milwaukee Downtown

The smoking from the other rooms was strong in the room that I stayed in. Call and went down to front desk and got help

Hotel staff needs to be retrained on customer service as they came across to my colleagues and I extremely abruptly as if we should be serving them.

Quick stay and quite nice. Roomy rooms with quiet fridges. Everything went well.

The room was beautiful, it was spacious and had a good view of the river, however, sheets were wrinkly and bed skirt was not fixed properly.

The front desk clerk (3-11) who check us in and answered our questions was friendly and fabulous. Close to theaters, dining and parking.

As advertised, friendly staff, great rooms, loved the huge windows, best pillows - worst towels.

Melissa at the front desk was wonderful! So helpful and pleasant! Will return to the Renaissance because of her!

The location was close to the convention center and a lot of food choices.

Staying at Residence Inn was just fine for our night in downtown Milwaukee. Milwaukee is a great city and this hotel is in walking proximity to most attractions. The hotel was clean and felt very safe. That all being said, it lacked the character, charm and welcome that I expect from my home town. The staff were friendly and courteous. But the ball did get dropped a few times in their attempts to adequately deal with the front desk. This hotel could be awesome but for the $500 that we paid it was just "meh".