Best Western Brooklyn Center Hotel Conference Center

My credit card was charged 3 times then my room had 2 towels no face towels and I was told everything was dirty and needed to be washed

The service was terrible. Then the first room they gave us was dirty. Food and trash left in the room bed was not made. Clearly the room had not been cleaned from previous people. Second room no lights, except one lamp worked,fixtures hanging off the wall. Toilet overflow mold above the air conditioner. We did not sleep in the room we left.

Although I did receive a refund. Everything about the hotel was bad. Our room nothing worked and accommodation was not able to be met.

Need to check the key every night even if you booked for several days. The walls of the room is stained with blood or vomit it looks disgusting. For two peoples they serve only two towels for three nights. Cigarette from the hallway enters into the room and the room stinks. The room is over priced, You can find a better room with less price with breakfast, microwave and fridge. The hotel need to bee deep cleaned and the management and everything should be changed. With such a nice location and nice building it takes several bad peoples to create such a terrible service.

Just nasty, floors and walls were so nasty, towels had black and what appeared to be blood stains, trash everywhere halls and all over outside. Just nasty!!!

Wall was peeling off, so many stains on the carpet, gave only one shower towel , no tx cable, some lights did not work.room smell

I've been staying here since the middle of June and the staff is awesome and love my view from my window it looks over Mpls and downtown

I believe that the facility has potential; however there was not enough attention given to some of the public areas. The elevators, in particular, were not presentable... seemed rundown, scuffed, unpainted. The grounds were overgrown and there was trash about; there was a vomit stain on the entry walkway that remained there the entire 3 days of my stay.

No tv at all in whole hotel or continental breakfast no pop machines anything. There was no maid service gor in late dim rooms was dirty coffee machine had old coffee bag still in floors chairs etc dirty not visible 1st nite. Came back later after funeral no maid service towels still on the floor as no towel bars Help not offering discount or refund or services. Too late to go elsewhere ong awegul experience. Expect retribution for this.