Verified traveler
2023年12月9日
Love this hotel for shows at First Ave, always pretty great. We flew in later in the day and parked in the Hawthorne ramp staff (when I called before booking) recommended - very easy. However, when I had called they didn’t say how the parking validation worked, and we weren’t asked if we parked in the ramp when checking in.
When leaving, we were asking the young man helping us a few questions out of curiosity about how the pricing worked: hotel vs ramp signage, event parking, etc. since we typically park just across the street in the open lot. The woman (I’m guessing Mgr by apparel) at the front desk was incredibly rude, interrupting with “well if you don’t want to pay the hotel you can pay whatever they charge you at the ramp”.
Not sure if either of the front desk attendants forgot to mention or were distracted by the woman’s argumentative attitude to mention that we need to keep the parking ramp ticket AND the ticket they give you, instead we were just given the ticket and told to use that instead when leaving.
Overall, great stay, but if you’re parking in the ramp may as well just pay the “lost ticket fee” rather than dealing with the hotel at all.
自動翻訳