We booked two of the two-bedroom executive apartments, expecting both units to come with the full executive setup which including an ensuite bathroom in each room, as is standard for this category. Unfortunately, one of the apartments did not have an ensuite, which was a significant disappointment.
What made it worse was that we were never informed of this difference at the time of booking or upon check-in. Had we known in advance, we could have planned accordingly or made a different choice. Instead, we only discovered it after settling in, which was frustrating! especially given what we paid for an “executive” category.
For the price point, we expected consistency across both units. Having to share a single bathroom among guests in what is supposed to be an executive apartment simply does not match the standard advertised. We hope the management will be more transparent about room configurations going forward, and consider updating the listing to clearly reflect any differences between units.
自動翻訳