Stirling Suites Hotel & Serviced Apartment

I did liaise with the apartment representative regarding to my cancellation request due to miri having flooding same goes to mine in bintulu which affected my trip, however the apartment decline the request and the trip was burn and I am not able to postpone to other day as per conversation. Flooding is unexpected, but staying something that can be considered to resecheduled for win win situation. But there’s nothing happen.

towel bath cuma terima 1 semasa checkin..5 d bagi dpn lif selepas checkin..time checkout kena penalty 1 towel bath..yg d terima semasa menginap cuma 6 towel..tp d cas gna 7 towel...sungguh mngecewakan..bad service..terpaksa bayar jga towel yg d anggap hilang walaupun xdterima...not recomended hotel ne...mngecewakan..pengalaman pahit menginap disini..

Strategic location, gt smart TV ,but sometime can be very noisy when the car pass by.

Location is very good. Beautiful scenery from the apartment. Very strange and rigid rules. I knew 1 person from apartment was entitled to have free breakfast a day. I was given 3 breakfast coupons for 3 day stay but when I tried to have 3 persons from my family to have breakfast together for the same day, the receptionist bluntly refused. The conditions of each apartment we stayed was different. My sister had a 3 bed room unit with full utilities including dinning table and yet there was no wash basin for cups and plates. The bathroom sinks were leaking.

The location is convenient for getting around. Service is average, with no special treatment even for guests staying multiple days. When I requested to change rooms, it was rejected as I was extending my stay day by day, and the front desk said I could only change if I switched room type. They told me I could ask the cleaner to come, but they mainly collect rubbish, and the floor after mopping was even worse than before. Amenities are acceptable. Breakfast is basic and almost the same every day — only one main dish changes. After a few days, I honestly got tired of it. I also didn’t like that someone entered my room without permission, even though I clearly told the front desk not to allow it.

The location is convenient for getting around. Service is average, with no special treatment even for guests staying multiple days. Cleanliness needs improvement — I left something behind during my previous stay, and when I checked back into the same room two days later, it was still in the sofa. It was a small bread tag, but the fact that it remained there suggests the cleaning process isn’t very thorough, especially for areas like the sofa. The floor was sticky at first but improved after I checked in again. Amenities are acceptable. Breakfast is basic and only includes one free meal per room; additional guests need to pay. The food everyday are same, only one main dish will change. I also didn’t like that someone entered my room without permission, even though I clearly told the front desk not to allow it.