OOli LauGreat Hotel.
The pool was very clean and warm. Perfect for families with small kids.
The small shop at the lobby has plenty groceries, but misses diapers
Overall, great stay
ゲゲストThe Hampton Inn & Suites by Hilton Toronto Airport was great. The shuttle was very convenient and on time, the king suite was very spacious and very clean, the breakfast was very good and plentiful.
We can't go wrong with a Hampton Inn by Hilton.
JJemelWe were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
ゲゲストI had a great stay at Radisson. The service was excellent—staff were friendly, attentive, and quick to assist with any requests. The facilities were well-maintained and comfortable, making for a relaxing experience. I also enjoyed the food, special shout to Shivam for his amazing service at the breakfast. There was one issue: the WiFi was not working properly—it was either too slow or intermittent. Thankfully, I had mobile data, so I was able to manage, but it could have been quite inconvenient otherwise. Overall, it was a wonderful stay, and I would definitely recommend this hotel to others!