Comfort Suites Mobile-South Alabama University Area

Very nice hotel and very clean. The breakfast was good. We stayed for three days and no one came to clean the room or take out the trash during that time. We also had to swap out our own towels.

Traveling through town and wanted a hotel with a pool. Big mistake pool does not look like the pictures. It was gross and had a film. Paint chipping off the pool. My 10 year old took one look and said I’m not getting in there… now the room it looked clean than saw a huge cockroach, shower curtains were dirty, got moved to another room and they wouldn’t refund or discount the room. I wouldn’t recommend staying here

They tried to charge us $100 deposit, carpet was sticky, lock on door was ripped off, phones were unplugged and ripped from wall, under the bed was not cleaned, garbage was under the beds, smoke alarm was ripped from the wall. Wonders wife was the one working the front and she was extremely rude and not understanding, they charged us even after asking for a refund.

Cards didn't work after several tries, and remakes. I arri be 1AM long drive need a room and Room AC didn't work correctly. Plug was burned up and cut off in night 4AM I tried to work on it but no luck plug was shorted. No phone in room so In AM I let them know as I am checking out and leaving this place. I told front staff, they said they don't give refunds or credits but change rooms and I should have came then as I was now checking out. So no regard to the inconvenience just here's your receipt. Carpet really dirty, Breakfast was ok though.

Toilet paper dispenser was broke, heating appliance was not working only the cooling option, At breakfast the coffee ran out; there was no one to tell that more fresh coffee was needed. The card reader in the side entrance was not working we had walk all around to get in the hotel. The rest was ok

It was okay but was not very modern and required a $100 deposit at check in that was not mentioned when I booked online.

Room was very clean and spacious. Breakfast had bread for toast. Coffee was good and hot. People behind counter treated you like an imposition. Only had one towel but four wash clothes. Housekeeping never came to our room but we lifted towels off their cart in the hall.

Found Bullet underneath nightstand and shower had black mold growing in caulk joint. Room looked clean except for what I found. beds slept good neighborhood seems to be on the rougher side of town. The carpet floors look black in the hallway but it looks like the parking lot seal coat is coming off a peoples feet and getting tracked into the building. I informed the desk clerk of the bullet and mold. He said sorry.

The mold smell would make you sick in the room. The roaches where terrible