ココア ブティック ホテル(Cocoa Boutique Hotel)

The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.

All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.

I love a good boutique hotel and this one did not disappoint. The service was excellent and the accommodations were luxurious. I witnessed some of the most amazing sunrises from my King Suite balcony and was killed to sleep every night by the sounds of the Indian Ocean. The meals were excellent and some of the best food I had while in Kenya. I can’t wait to return after the renovations are all complete

Beautiful interesting Arabic building, we stayed in a huge beach facing suite. The breakfast was very enjoyable with plenty of choice, loved the coffee. We enjoyed taking a walk down the beach in the mornings. For the price - would expect Wi-Fi availability in the room. It also rained hard during the night which came through the closed windows and flooded onto the floor both nights we stayed - this was not too much of an issue, other than wet feet in the morning, luckily none of our belonging were near the area

1 / 5 Check in is 12 pm, and we have been waiting past 3 pm and our rooms still aren’t ready. The hotel is big or busy at all so there’s no excuse why there are guests still waiting. I’m addition, reception was bad at providing updates or compensating for wasting our time sitting around. If you can’t get the simple things right it’s just downhill spiral from there for the rest of the experience. This is just the day 0, I’m sure more issues will arise over the next few days. 1 star. Do no recommended. Never coming back.

Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.

This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.

I travel 100% for my profession and I must say, I have never experienced this kind of customers service in my life. EXCELLENT to say the least. The staff at Sun Africa were amazing, gracious, helpful, and personable. They made us feel like we were staying with family. We were because my group has made it a MUST for our future Kenya travel. The manager especially went above and beyond to make everything special. On the last evening of our stay, he arranged for us to have dinner on the lawn Oceanside. Who does that?! As I stated, superb! The ocean view balcony rooms are a must. The design and decor of the hotel also make for great photos. The food was tasty and fresh. Thank you to the Sun Africa staff for an amazing experience! We can’t wait to get back!

We had a group of 36. We were in Kenya on a mission trip and we stayed right on the beach at the resort. It was amazing. Easy the best part was the staff and the people like our wonderful manager and he was so awesome. The view was amazing and they had common areas with balconies and swings. The pool was delightful and the rooms were very clean and comfortable. I had a great time and will be back.