First time here as we usually stay with mum who lives in Limassol. I understand this use to be a COVID hub hotel so it’s well known and centrally located in town by many restaurants and clubs close by and opposite a lovely beach. We arrived late 11:45pm and night check in was ok , didn’t give us much info on hotel, wifi etc although the night staff gent was kind to give us some milk (pasteurised) so we could have a cup of tea. We were on the 5th floor, room 518 which was a sort of sea room, although sea/pool facing rooms were far better and what I would call a sea facing room. Our room was east facing. Our room had a double bed, single bed and a little futon which when turned down could be another bed suitable for a child, although the room to move around would be really tight. The room wasn’t overtly big to begin with to be honest. The balcony was an ok size although there was some building work going on to the side of the hotel in the distance, not a lot of noise. The room was equipped with a kettle and hairdryer and mini fridge. If you wanted to use the safe, it’s €3 per day. Shower was a good size, although water pressure was rubbish. Small TV on wall had only 1 British channel in the eve , the rest was German and other languages, no smart channels you could log into. Not a lot of hanging space for clothes but they did have a 3 prong plugs everywhere so you didn’t have to worry about adapters. It was cleaned to a good standard. You have to put your toilet paper in bins and not down the loo which I didn’t like at all especially in the heat. We had some issues with balcony doors not closing and some lights in the room having blown out and maintenance sorted it out within, I kid you not, within 3 mins. Unfortunately, the balcony door was still faulty when we left. Breakfast was fine, loads of seats and plenty to eat to suit all tastes. Pool wasn’t big, but there was plenty of sun beds and you were literally opposite the sea. Loads of kids when we were here dive bombing and making lots of noise which was irritating. Pool bar and restaurant was ok to be fair and moderately priced. Most staff were very polite and helpful apart from Christalla on reception who was quite rude to us when we enquired about extending our stay, it’s the first time ever that a hotel has never tried to help as we had a late flight home and also when we tried organising a taxi home for my 90 yr old mother last night, I was told to wait in reception and I tried to explain that my mother was at the top which fell on deaf ears. We ended up having to use the gyms shower cubicle which actually is on a timed light so halfway through my shower I was left in complete darkness and had to scramble trying to find the sink to wave to get the light to come back on. Secondly I was concerned that when I asked for the key for the holding room for luggage I was told by the man who was on duty with Christalla on the day we were leaving that they don’t lock the luggage door
良い
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