ホリデイ イン リゾート モンテゴ ベイ オールインクルーシブ(Holiday Inn Resort Montego Bay All-Inclusive)

My experience was great we booked inn on Nov 4- Nov6 with my mom n kids they all enjoyed themselves The food and the whole experience was worth it I would definitely go back in January for a week but no kids to make my experience more fun thanks for accommodating me and my family……..

The hotel is very beautiful, the location is perfect but some of the workers need more training in customer service. The customer service is rather poor 😑😑

I arrived at 6.30pm and waited in queue for 30mins to check in. At 7pm I was advised that my room wasn't ready and needed to come back in 40 minutes to get a room key. Without apology or proper justification. The website indicates check in is usually at 3pm. Meals are buffet style in one main restaurant, often with cold food, tepid tea/ coffee and plastic cups.

The facility is well kept. The king bed garden view room was lovely. AC in room was a bit noisy.. Food was delicious and there was a variety to choose from. It’s a lovely family oriented hotel. Entertainment needs improvement though.

酒店每天晚上都有音樂演唱會，吵得要命，帶娃入住一定要和前台説選離吃飯和表演區域最遠的房間

The resort is simple, need some renovation. The bed is comfortable. Not to much different kind of food but have food enough and they taste good. If you are like me allergic to pepper this place is not for you. Have pepper in almost everything and all meat are very spicy. The entertainment is some Jamaican dancing and singer. Around the pool have games for adults and kids. It’s a good place to stay for a good price.

Rooms are dated and the shower has a bad smell to it.Needs an upgrade for sure.We were on block A. But apart from that everything was great.

The staff was awesome and the view was beautiful also, however, the door keys weren't working so I had to service them twice. I shampooed my hair, and when I was ready to use the blow dryer it wasn't working. A big part of my trip was to use the jacuzzi and the water was cold the heater wasn't functioning, I was so disappointed. The property and rooms need rehabilitation.

The air condition makes a lot of noise , when turn the pipe on in the shower it also make a lot of noise.A roach was crawling on the floor , that room was horrible.