CHン ホテル モンテレー ノルテ、トレードマーク コレクション バイ ウィンダム(CHN Hotel Monterrey Norte, Trademark Collection by Wyndham)

MUY MAL PROFESIONALISMO de parte del personal del módulo para el check in PÉSIMO !! Falta demasiado entrenamiento para atención al cliente.

Awful front desk welcoming , thecname of the rude receptionists are Magda and Eunice.... very rude and very unkind and threatening the way they spoke to me I would never recommend anyone to stay there, the hotel needs to be remodeled and repaired the elevator buttons from the outside!!!!

ME GUSTA MUCHO SOLO EL BAÑO TIENE POCAS TOALLAS Y SE TIRA MUCHA AGUA FUERA DE LA REGADERA

Leaky plumbing in most rooms, reported it several times and all you get is apologies never action. ******* should stop recommending this hotel. It’s an accident waiting to happen.

We have been staying at this hotel since it was Fiesta Inn. And today it’s falling apart , don’t have towels, I bought my own mat tows and hand towels that we needed, the room smell bad, like mold, the towel rack very loose. The show door do not have seal on the bottom, because of that the floor would be wet. Night Stand drawer did not open.

We stayed in this hotel when it was La Quinta Inn and it was nice, now with this new name the room was dirty, the towels had a weird smell, dirty pillows, the ac didn't worked well, the room service took more than an hour to be open... I don't think we will stay again here.

Did not have enough towels, room smelled bad, towels rack falling down, no hair dryer

They have coffemaker without water and coffee, The reception phone It’s always busy, at least put a water bottle or 2.

The exiting of parking lot Cain small, the shower door a little bit of problem but other then that everything is so good I recommend add breakfast they have buffet in the morning